Ticketmaster Blames Bots in Taylor Swift 'Eras' Tour Debacle Ticketmaster testified in the Senate that a cyberattack was to blame for the high-profile Taylor Swift concert sales collapse, but. Swifties across North America will forever remember Tuesday (Nov. 15) all too well. Completed: Your order has shipped. All products and services featured are independently chosen by editors. Parent company Live. Ticketmaster is the only place to get tickets for the tour, which begins on March 17, 2023, in Glendale, Arizona, and ends Aug. 9 in Los Angeles. "I don't hate them. You'll get your money back and another fan gets to go to the show. Justin Bieber fans waiting eagerly for new dates for his postponed international tour have been told the shows won't be going ahead. Billboard is a part of Penske Media Corporation. (The bit about providing your DNA was a joke made by a Ticketmaster executive last year at least, we think it was a joke.). "Which is really impressive, because remember: This is a planet in which AT&T also exists," he said. Ticketmaster shared a statement shortly after 1 p.m. The hour Swifties have been breathlessly waiting for finally arrived on Tuesday morning (Nov. 15) when presale tickets for some dates for Taylor Swifts 2023 Eras U.S. stadium tour went on sale at 10 a.m. And, as you might expect of Taylors first tour in five years, the rush to secure a golden ticket was intense. In an interview last year, the Ticketmaster Ireland managing director, Keith English, said: People register and we then use sophisticated software to look at their social media activity and other things. Meanwhile, another senior Ticketmaster figure told a US conference last year that with Verified Fan, people will come in and register. Ticketmasters new software will trawl Facebook and Twitter to check if youre a genuine fan. It is called Verified Fan, and former White Stripes frontman Jack White this week became one of the first acts to use it to sell tickets for his UK dates. 18% of all tickets sold were under $99; 27% between $100 and $150; and 11% between $150 and $200 . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. "Being stuck in the ticketmaster queue really has you wondering how different your life you be if you never listened to Our Song on the radio in 2006 that one time," joked one Swiftie. As a subscriber, you have 10 gift articles to give each month. "You didn't provide the service. "Ticketmaster is in fact not a sexy baby," one fan says as the ticket site cites "historically unprecedented" demand for the 2023 Eras tour. Do Not Sell or Share My Personal Information. I couldnt get any on my end. See more of the best reactions to the Taylor Swift Eras Tour Ticketmaster crisis below. The answer is Ticket bots. I can't. The Capital One cardholder presale was moved back one day to Wednesday at 2 p.m. local venue time. Demand is high, and Tour Organizers are making 100% of tickets available for purchase during the ARMY MEMBER Presale, the statement continues. JLS 2023-24 tour dates, event details + much more. A representative from the ticketing platform said it will be "prepared as possible for the Renaissance tour.". Ticketmaster is the number two secondary market seller, through an exchange called TicketsNow.com. Even before the whole debacle was said and done, droves of Swifties took to social media to air out their frustrations with Ticketmaster in hilarious posts, videos and homemade memes. The company says it is deliberately opaque about how the system works. herculoids gloop and gleep sounds This will ensure an optimal shopping experience. Fan sites have . My experience was surprisingly smooth when I used the app on my phone. If leftover tickets are available, waitlisted fans will get first dibs. There are a few variations to the waiting rooms and I go into deta. Ticketmaster responded to fans with a statement on Twitter, saying in part that "there has been historically unprecedented demand with millions showing up to buy tickets," telling fans "thank. Jack White is playing two London dates in June, and his Verified Fan presale registration looks fairly innocuous: it asks for your name, email address, postcode and mobile phone number. The. 2023 Billboard Media, LLC. Someone, for example, photoshopped the companys logo over Tays face in the Anti-Hero music video, captioned with one of the songs lyrics: Its me, hi, Im the problem its me.. I kept getting ticket limit error. Millions of fans were locked out. The merger should never have been approved, Representative Alexandria Ocasio-Cortez, Democrat of New York, tweeted on Tuesday. Hi! Though some joyfully posted about scoring the sought-after tickets, others just wondered what was going on. 2023 EHM PRODUCTIONS,INC. Get TMZ breaking news sent right to your browser. Swift will play in large sports stadiums. Published March 1, 2023 2:17 p.m. PST. Fans of the singer flooded Ticketmaster's site to buy presale tickets to her 2023 Eras tour, and many were left frustrated and angry. Cookie Notice All said the same thing. In a Billboard first, songs from Midnights occupied the entire Top 10 on the singles chart. Key Sunday starting pitcher Ryan Towle finished his time in Lowell last season, throwing 76 innings and posting an ERA of 5.92. Im freaking out rn waiting for PST #TSTheErasTour #Ticketmaster #TaylorSwift pic.twitter.com/S0MZBVIRZ4, ticketmaster: we expect the demand for taylor swift tickets to be overwhelming ticketmaster when the demand for taylor swift tickets were, in fact, overwhelming: pic.twitter.com/ZYhJq52R1F, taylor swift really wasnt lying when she said i vowed not to cry anymore if we survived the great war about getting tickets for the eras tour, If anyone is wondering how the presale for Taylor swift tickets is going: pic.twitter.com/vEvzcXq4KX, still in the ticketmaster queue for taylor swift tickets, a moodboard pic.twitter.com/cpDi9AN4rp, and theyre all in line on Ticketmaster for Taylor Swift eras tickets https://t.co/twL6zb2MFI, me waiting in a 2000+ person queue for taylor swift gillette stadium tickets pic.twitter.com/46H9Amwv8o, hot take: ticket access shouldve been determined based on how much bullying you endured for being The Taylor Swift girl growing up, taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move. A spokesperson for TM told CNN Business Tuesday morning that the site is not down and that people are actively purchasing tickets Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage. Naturally, people had some thoughts. Why did they show us tickets we couldn't buy ? Did anyone actually get Taylor Swift tickets, a fan wondered. BTS fans can register for both ARMY Member Presale and General Verified Fan tickets but will only receive a notification for one of the two. The sale started at 10 a.m. local time, and issues seemed to pop up immediately for many in the Eastern and Central time zones. All our journalism is independent and is in no way influenced by any advertiser or commercial initiative. Many frazzled Swifties felt confused as to why so many presale codes had been sent out if the site wasnt ready for them all to be cashed in, and couldnt resist cracking jokes at Ticketmasters expense. It wasn't unprecedented. All Rights Reserved. Can Taylor Swift fans have a redo on tickets sales? Ticketmaster Verified Fan was designed to protect fans from bots and scalpers. This symbol means you're seeing tickets from other fans too. Swifts flood of new material in recent years, her return to the road after a long absence and her decision to present her tour as what she called a journey through all of my musical eras of my career, all contributed to the extraordinary ticket demand. It was an experience of a lifetime for the boys and their fans alike as JLS performed to a total of more than 350,000 people. We hope you can Shake It Off because Youre On Your Own, Kid. Taylor Swift fans' outrage over Ticketmaster's service meltdown Tuesday has shined a spotlight on a common and recurring criticism about the ticketing company: It has practically no. However, Billboard may receive a commission on orders placed through its retail links, and the retailer may receive certain auditable data for accounting purposes. The. However, it is far from clear what happens if you are a loyal follower of an act youve been to the gigs and bought the records and T-shirts - but you dont crow about it on Facebook, Instagram or Twitter. Designed to make shopping easier. Here's how listing tickets on the Exchange works: Example video title will go here for this video. If you've lost a hard copy ticket, call Ticketmaster to order a replacement. Service. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. Ticketmaster describes Verified Fan as a way for real fans to get exclusive ticket access to see their favourite shows. For example, Taylor Swift copped a lot of flak in the US for running a system where fans could improve their position in the ticket queue by forking out on merchandise etc.To be fair to White, his UK fans dont have to sign up to Verified Fan in order to see him tickets will also go on general sale on Friday morning, two days after the Verified pre-sale. Severino doesn't hate the Astros for any of the cheating, or for being the team the Yankees can't beat in the playoffs. While some tried to have a good attitude about the issues, including one who wrote, taylor swift really wasnt lying when she said i vowed not to cry anymore if we survived the great war about getting tickets for the eras tour, others were livid that things didnt work out as theyd expected. The US Senate Judiciary Committee held a three-hour antitrust hearing Tuesday to investigate whether Ticketmaster and parent company Live Nation hold a monopoly in the . Fees. Get weekly rundowns straight to your inbox, A daily briefing on what matters in the music industry. Less missing out, more going out. Ticketmaster's latest statement came as many fans were still frantically posting on social media, finding themselves in a "paused" digital queue of more than 2,000 people. Any leftover tickets will be available via Public On sale on Friday at 3 p.m. local venue time, per the Ticketmaster blog. Press question mark to learn the rest of the keyboard shortcuts. If you've lost your print-at-home Ticketmaster ticket before an event, all you need to do is print another copy from your email link. Related Topics . Later, it shared a statement about the "historically unprecedented demand" for the presale. Verification is tied to a user's account . Despite all the chaos, Ticketmaster says all presale codes sent out will still work, even now. But Ticketmaster says that with more than 3m fan registrations, 60 tours and an average success rate of 90% in keeping tickets off secondary markets, Verified Fan has proven its success as an innovative new tool that helps artists get tickets directly into the hands of fans. Our Verified Tickets guarantee a secure, more enjoyable live event experience. The San Antonio Spurs (15-47) play against the Utah Jazz (31-32) at Vivint Arena Live Stream: fuboTV (Watch for free) NBA League Pass: The most live games plus NBA TV. It said that the company wasn't prepared for the "historically". Shop your favorite products and well find the best deal with a single click. "Ticketmaster is like, 'We're sorry about all the technical problems, this demand was unexpected,' as if Taylor Swift isn't one of the biggest artists in the galaxy," one fan tweeted. Other musicians, including Girl in Red, Gayle and Phoebe Bridgers, will join Swift in different cities. Please select other seats from the refreshed map and try again. Check out some of the reactions to the Eras presale madness below. Then clear your browser's history and cookies before logging on to 1 device to try again. Two million tickets were sold on Tuesday alone. International tour dates will be announced later. Delivered on weekdays. Bonnie Gross, a production coordinator from New York City, waited over six hours struggling with the Ticketmaster website. https://www.cbc.ca/news/business/a-public-relations-nightmare-ticketmaster-recruits-pros-for-secret-scalper-program-1.4828535. Theyll do anything to give themselves an edge in getting tickets for what they are a fan of. The service will then score people, based partly on data showing which other concerts they attended. Ticket bots are moving faster than ever, snatching up the best seats at great prices, all in a matter of seconds. Its a function of Taylor Swift, Maffei said. Why did they show us tickets we couldn't buy ? 2023 Billboard Media, LLC. After that, the next chance to buy tickets will be the official sale on Nov. 18. Flooded with "historically unprecedented demand" Tuesday, Ticketmaster urged Taylor Swift fans to be patient and pushed back some presales. I get to page where I can buy tickets and there are no seats available. I got them when I finally stopped trying for aisle seats. Have fun at the game! "Didn't understand your hatred for Ticketmaster until I just tried to buy presale tix for @TTChilders," one fan writes. Create an account to follow your favorite communities and start taking part in conversations. ET, telling Swifties, We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve.. 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