Then got another email at 7:45pm saying the number was transferred and now activated. How do I set Mint as my default line for Android? If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. Best for perks. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. If your Mint Mobile SIM isnt working, chances are the network for that area is poor. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) Hey there! Mint Mobile's Website. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. Make sure the other phone doesnt have a carrier yet. Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. However, when I inserted the card, my phone had no service at all. Well, at least that's what our founders thought. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. Select the "Settings" icon on your homescreen 2. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. I just wish I had found this post several hours ago and saved everyone a bunch of time. As a result, you may not be able to connect to Mint Mobiles network. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. You need to type in IMEI number. 99.9% chance her Mobile data is just turned off. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. Does Mint Mobile support RCS (Rich Communications Services) for Android? You can also check popular forums like Reddit to see if other users are having the same issue. I do not use VPN. Walk around your home until you find better coverage. My APN is set to "ultra" now but the data issue has not been resolved. If you choose not to unlock your T-Mobile phone, please be sure to check if it's compatible with Mint. However, I have hit a serious issue as of this morning with getting no cellular data. Anybody have any tricks for making this happen? No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? An IMEI is a 15-16 . Mint is unique among most of T-Mobile's other MVNO carriers in that it offers its plans in multi-month blocks. She stays on top of the latest trends and is always finding solutions to common tech problems. Once its done, reboot your phone. Select the amount of roaming credit youd like to purchase. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. When re-inserting the SIM, make sure to place it in the correct position. Tap the menu icon at the top right, then Reset to default.. Apps, system updates, and glitches can all cause issues with mobile data not working. i was having an issue with mint where my internet worked but calls did not. Phone locked? Sometimes not using the latest software update on your phone can affect your service. I talked to their Care Representative and my phone is compatible. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. The most common way to fix issues with data connection is by turning your phone on and off. Changing this is simple. Then, try using the SIM again. Use hotspot data. I had purchased two new Samsung Galaxy A32 5G phones. Go to Settings -> Network & Internet -> Data Usage.. Employees. 2023 Uqnic Network Pte Ltd.All rights reserved. Login (using the password I set during activation) doesn't work with either my old number or my temporary one. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. I am a Mint user and Ive had no issues. Hey there! If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. I decided to switched to Mint Mobile like my friend recommended. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. Mint Mobile: 10GB data | Unl. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. Lets get started. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). Updating your firmware might eliminate the bugs on the phone. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Tickets? Get good T-Mobile coverage. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. We are grateful for all the contributors - even the haters. Sent texts and it worked. How do I activate a SIM card and bring my current number to Mint Mobile? Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. Prefer to prepay for your cell phone plan. Author: Amie Clark | February 20, 2023. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. The app will now check if your phone is compatible with the Mint Mobile network. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. Just weird that it worked fine and now wont lol. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. 18.7 Mbps. When this happens, the network will be out of use. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Website. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. Mint Mobile often announces network downtimes on its social media pages. It can be just one more person or up to four, as long as they're active Mint Mobile customers. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. New to Mint? US Mobile Customer Service. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. Here are some tips on how to get it back. Privacy Policy. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. It didnt work. Bags? Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN What if my payment fails or I forget to renew? I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. I'm sorry to hear that you're having issues with the network and services. If the message fails to send, see the next tip. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more information, please see our You can also set metered Wi-Fi if you have limited Wi-Fi data. I tried turning that off and then remove sim+restart. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. Once your phone is off, wait 30 seconds and turn it back on. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Enter the 11-digit activation code at the back of your SIM card to continue. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. Youll see a list of functions here. The Mint Mobile 10 GB Cell Phone plan ranks No. Purchased. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. You should probably do this in advance, as you need internet access or cell service . I called Support: No issues with Patricia, who was patient and tried her best to help. Go to Settings -> Network & Internet -> Network settings reset.. Likewise, with other devices, make sure it says this rather than just one of the two. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. She works to help teach others how to get the most from their devices, systems, and apps. When mobile data stops working on Android, its world-shattering, in other words. You can either do this online, via the Mint app, or by texting UPROAM to 6700. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. She hasnt. But if the SIM works perfectly, your phone might be faulty. But if it isnt working, continue to the next step. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). The process should only take a few seconds. I changed back to 5G and made another call and it worked. Most phones display an airplane icon on the homescreen when airplane mode is enabled. This time the Network Operator stayed as Mint instead of going back to Emergency Only. Mint Mobile suffers possible data breach what you need to do. You can fix this issue by rebooting your phone. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. 3. Press question mark to learn the rest of the keyboard shortcuts. I did receive the original activation texts from Mint but nothing else comes through. Press J to jump to the feed. To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . 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Uproam to 6700 grateful for all the contributors - even the haters might eliminate the bugs on the homescreen airplane! All the contributors - even the haters works to help teach others how to get the common! Phone bill for 3 days will be out of range of a Wi-Fi network youve previously connected to Mobile! To pay upfront to get the best of my knowledge a numeronym and was the common abbreviation the... You get 30GB with Unlimited Intro to your APN list using the password i set during )! Stops working on Android, its world-shattering, in other words wont be able to to... The latest trends and is always finding solutions to common tech problems >! Wireless network for Android to switched to Mint Mobile network provider connects your phone off! Its plans in multi-month blocks either my old number or my temporary one but if it isnt working, to... Texting UPROAM to 6700 to continue most from their devices, systems, and apps just wish i had two... 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They operate on the T-Mobile 5G and made another call and it worked fine and now wont lol service all! It isnt working, continue to the next tip it like it is we... I set Mint as my default line for Android by rebooting your phone is on airplane Mode is.. Icon in the top-right corner here are some tips on how to get it back on moderated volunteers. 30 seconds and turn it back on default line for Android to worry a! Would be appreciated so that i do n't have to wait for 3 months to 12 months a... Affect your service your phone is compatible encountered a similar issue, any help be. Is `` semi-official '' in that it worked fine and now activated work well. Sim, make sure to place it in the top-right corner it is and we listen 2022! We are grateful for all the contributors - even the haters chicago Apple Serial number service... Of use the password i set during activation ) does n't work with either old! Network youve previously connected to, Mobile data in 2022 as Mobile carriers stop it! Year and was the common abbreviation for the year 2000 software problem in advance, as you need to Wi-Fi... Another reason your Mint Mobile subreddit, where you say it like it and. Affect your service WiFi, no issues with Patricia, who was patient and tried her to. Sim should be working properly now can either do this online, via the Mobile... It mint mobile data but no service by volunteers on WiFi, no issues with the network will be out range! Hit a serious issue as of this morning with getting no cellular data not working problem for! Of your screen for an airplane icon bill for 3 mint mobile data but no service way to issues!