At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. For being open 24 hours it took 20 minutes for them to answer there phone. Anyone can write a Trustpilot review. Still no response and that was over a year ago. The technician said "I'll make a note on the chart!" The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. The vet called later saying she had fluid on her lungs. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. This place is not always pet oriented or customer oriented. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. Compassionate and caring without screwing you financially during this sad time. Dr. Barry-Heffernan and her team are truly something special. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. BluePearl Pet Hospital Veterinary Emergency Service. My cat ended up dying in this hospital by neglected doctors malpractice. Information provided by various external sources. I truthfully dont care about your vets qualifications in this regard. She lived 3 more healthy years!! The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. Very rude, arrogant and unprofessional attitude is apparent. The human-animal bond is the foundation of everything we do. BluePearl Veterinary Partners-Southfield 29080 Inkster Rd Southfield MI 48034 (248) 354-6640 Claim this business (248) 354-6640 Website More Order Online Directions Advertisement Hours Mon: 12am - 12am Tue: 12am - 12am Wed: 12am - 12am Thu: 12am - 12am Fri: 12am - 12am Sat: 12am - 12am Sun: 12am - 12am Website Take me there Payment American Express They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. He is a fantastic surgeon and cares deeply. Open Now. Received 2 prescriptions. They were straight up with how much it would of been. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . Yes, owning a dog can be expensive if you have an injury or illness. You could My cat was hurt multiple times by the staff at Blue Pearl. Unfortunately my boy was to sick so we had to let him go but Dr. Whitten David J - Hilldale Veterinary Hospital. I also would like to give credit to the tech or assistant named Theresa. The bill was over $4,700.00 to pull the cats teeth. The tech was lovely and treated my dog and I with respect Update to the comment made by the manager. If there was a zero star this ER would get it. This place is terrible. Our experts provide the best in diagnostic and therapeutic services. Read more about Wills experience with the oncology team at BluePearl Southfield. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. It breaks down if you got the money or not to take care of it. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. But they could give me a list of veterinarians to call. They were all compassionate and understanding, doing whatever they could to help us. I've taken 4 different dogs to Blue Pearl over the last 10 years. When I told them no, the vet decided my dog was stable enough to come home. They may be pricey but the service was exceptional. Still no response and that was over a year ago. Each time, we were provided with options and excellent service. Took her to my regular vet who did surgery and saved her life; her surgery was $1800. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Some of these people I really don't think have a heart. They are so very dependent on us as owners to make the right decisions for them. Wow, were they wrong!! 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. There is a problem form the CEO down. Has anyone started a class action against this place? This place is a worst case scenario operation trying to make as much money as they possible can. You guys take advantage of people in their most difficult times. The technician said "I'll make a note on the chart!" All rights reserved. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. But again, Please for the sake of your animal, don't exclude your pet from being taken here. Do not go here! Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. If you take your animal here then you are risking their lives. They have customer relations but they don't do anything. She subsequently needed two transfusions and a long term regime of steroids. 29080 Inkster Rd, Southfield, MI 48034 Home. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! I will NOT be bringing my puppy back here ever. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. The tech knew it was outrageous for she kept her thumb over the amount. I left my baby there for them to start her treatment. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Companies can ask for reviews via automatic invitations. This is a terribly ran office with unprofessional doctors and staff. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. You will get some people that are personable and helpful, but it seems you get just as many on the other side. But watch everything your doctor does, and don't let them do tests without consulting with you first. As with everyone else, I was given a range of the possible cost of the bill. Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. I reminded them that I had to wait over a month. They explain treatment plans thoroughly and are always willing to answer questions. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. PETS in Lancaster is the best ER in the area. Even when you call around, i have found they are all the same price. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! These type of self entitled people should not be working in an emergency animal hospital. Employer match to support your financial goals. Their RX charge 5x as much vs my filling at pharmacy or online. I took my 2 year old rot in for an ultrasound for a possible foreign body in her stomach. Received 2 prescriptions. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. Unconscionable. Find articles, interviews, and more in our career blog. All Rights Reserved. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. If not then take a different route. Will. They wanted to treat her pain and fluids. Submit. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. Was there 2 hrs & CCL diagnosed. Anything medical that is done for humans to animals is expensive. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. Both of these vets get us right in and treat him with great care and compassion. BIG difference. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! They actually "RECOMMENDED" this as a course of treatment!!!! No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. Learn more about Birdeye. The next morning, I was told and additional $700.00 was required. Visit BluePearl - Southfield, your local BluePearl Emergency Vet Hospital BluePearl - Southfield 29080 Inkster Road, Southfield, MI 48034 (248) 327-0884 Map & Directions Submit Business Hours Mon: Open 24 Hours Tues: Open 24 Hours Wed: Open 24 Hours Thur: Open 24 Hours Fri: Open 24 Hours Sat: Open 24 Hours Sun: Open 24 Hours Read the reviews on this place and other emergency vet facilities. We were directed there from another horrible veterinarian West Madison Veterinary Hospital and Pet Resort. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 They actually "RECOMMENDED" this as a course of treatment!!!! I felt very confident having them care for my sweet, sick kitty. They treat them like a DOLLAR SIGN--nothing more! The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. At no point though, did I feel like the staff or Dr was only interested in money. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. Unconscionable. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. So i had to decide the worse. I arrived with a severely traumatized cat with a bleeding ruptured I am in need of immediate attention and then waited three hours or more while they continue to take routine non-emergency cases in front of us. We were able to keep her comfortable in her waning years. Dominate search results. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. There are a lot of Very SAD Situations on this site and More people need to take time to report medical board! Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . I took her to the emergency vet in Plymouth then to BluePearl the next morning. I received a call from a admin that said she would have to ask the doctor and she would call me back. More. I was sent home and waited . All of the care specialists were concerned and helpful. Not offering any treatment or other suggestions. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. They took my ill dog in immediately. Read the reviews on this place and other emergency vet facilities. This place is amazing. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. All they care about is the almighty dollar and if you can PAY. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. Pre-paid 24 hour overnight stay. I asked why my comments were deleted from their website. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall Wouldn't do it! My primary vet called me about five times for the amount of money they needed to follow up. They said they were not at capacity and if I came right over, I might be able to get in. Unfortunately my boy was to sick so we had to let him go but Dr. More. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. But again, Please for the sake of your animal, don't exclude your pet from being taken here. We were there for 3 hours for them to tell me that she had pancreatitis. I pulled my mask down to kiss her and comfort her one last time. We we arrived we were told they were at capacity. I called back. But watch everything your doctor does, and don't let them do tests without consulting with you first. They have customer relations but they don't do anything. Tammy the vet tech was the only good thing about this place. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. They decided this without ever seeing the dog. Business Hours. I was not going to go there because of the horrible reputation this place has built over many year. We dont just practice the best quality of veterinary medicine we define it. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. I have an 11 week puppy and she puked several times in the evening. Thank you BluePearl staff! This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. MOST HORRIFYING EXPERIENCE!!! I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. All of the care specialists were concerned and helpful. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. He was only 4 years old. We were able to draw our own conclusions. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. That's a classy way to deal with a family that just experienced the loss of their family member. Easy, done. We there 3 hours - most of time waiting to be seen. In the morning i talked to a useless tech who said Abby was not in pain. This place is terrible. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. Without their quick and knowledgeable action, she would not have made it. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. 2023 BluePearl Holdings LLC. BluePearl is reshaping the world of veterinary medicine. I highly recommend them. Their staff is impatient and disrespectful. They are transparent and caring. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. Were open 24/7 every day of the year to help your seriously ill or injured pet. I stand by my statements. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. Claim your profile to access Trustpilots free business tools and connect with customers. I greatly appreciated her honestly and gentle demeanor. The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. Lastly I'll state, What a sad excuse for a pet care facility. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. It goes against our guidelines to offer incentives for reviews. They treated us with such compassion. . I brought my dog in for a consultation regarding hip replacement or fho surgery. If it was possible to leave a minus number of stars I would. Our expenses were NOT out of line with the level of care. This place is not always pet oriented or customer oriented. The staff did not think anything of it. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. Our 11 year old pup was not up to more aggravating tests. We use dedicated people and clever technology to safeguard our platform. Now my last dog "Samson" was on allergy medication. They are very professional, provide high quality care, and are upfront and transparent about costs. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. Thank you for saving my kitten! HAD I'D KNOWN. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. He said he'd look into it. I explained what the problem was with my dog, and that I thought he was in pain. I was charged over $300 for the appointment and two RXs. Your Privacy Choices Of course no treatment would be started until they got their money. Verification can help ensure real people write reviews about real companies. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. copyright 2023 BluePearl. Caring for your pets is our passion. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. This place is amazing. Tammy the vet tech was the only good thing about this place. Find out how we combat fake reviews. So I got the second opinion I wanted and the cost was zero ! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Copyright Veterinarians Of America 2020. BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? I now understand how they paid for their spa-like atmosphere of their office. There is a problem from the CEO down. They prey upon the fact that your furbaby is not well for their profit. Thank you Dena and Dr Kamen. To make a long story short, I was in the room saying goodbye to my completely deaf 16 year old beloved cat that was trying to look at my face. The staff and Dr. Stewart was wonderful. Yelp users havent asked any questions yet about BluePearl - Southfield. You are here. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. Website. I will never forget the mournful look she gave me as they led her away.
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