4. Sales management is an integral part of marketing process. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. Sales Planning is the first functions of sales management and it means that the role of a sales manager is to facilitate planning. If the bosses follow the rules, then the troops are apt to do likewise. Click here to review the details. As a sales professional, how would you describe yourself? Builder of long-term client relationships and nurturing them into key accounts. 3 ethical & legal issues Magiel Amora 29.1k views 44 slides Ethics in marketing SUPRIYA SINGH 45.2k views 17 slides Entertaining and motivating original stories to help move your visions forward. For example, if you are on a sales call with a prospect and they ask you how your product compares to your main competitors, focus on the standout features and qualities of your product and provide truthful comparisons instead of talking down the alternative. 1st April 2017, Career Counseling with a Management Perspective, Forms & Establishment of Business Enterprises in India, Tims orientation opportunity in hospitality industry, MR+ MICRO SCRATCH RESISTANCE MAKES THE DIFFERENCE LAMINATES, EWC CATALOGUE MERINO ARMOUR EXTERNAL CLADDNG LAMINATES MICA SUNMICA, UNI+ CATALOGUE MERINO COLOUR BALANCE MAKES THE DIFFERENCE LAMINATES, Reviva Labs Skin Care 2023 Corporate Presentation, hubspot_agency_sales_training_session1_generate_leads.pptx, Slideshare Story of a SaaS founder - Sales assistant.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. How to incorporate an ethical culture in your sales team? All our content is 100% compatible with Google Slides. Slide 40: This is Puzzle slide with icons and text boxes. Free access to premium services like Tuneln, Mubi and more. 12 slides Ethics in management Dr. Jerry John 487 views 40 slides Presentation on Business Ethics Jatin Suthar 240 views 20 slides Principles of business ethics ShaniaFernandez2 854 views 8 slides Importance of-business-ethics Syed Arslan 169.3k views 16 slides C5 -organizational_ethics_compatibility_mode_ Ezzy Izzuddin 648 views If u need a hand in making your writing assignments - visit www.HelpWriting.net for more detailed information. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'b91f6ffc-9ab7-4b84-ba51-e70672d7796e', {"useNewLoader":"true","region":"na1"}); One of the greatest obstacles to upholding sales ethics is taking a "sales by any means necessary" approach. Ethics in Marketing Jan. 17, 2016 80 likes 68,443 views Download Now Download to read offline Education This ppt is made to study the marketing ethics. Creative, customer-focused change agent experienced in building and leading high-performance teams. By accepting, you agree to the updated privacy policy. An Image/Link below is provided (as is) to download presentation. Management Studies. By accepting, you agree to the updated privacy policy. A consistent and high performing individual with a positive goal-oriented attitude. It appears that you have an ad-blocker running. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. -Technical skills : Advanced Excel, PowerPoint,Tally ERP 9. Slide 14: This slide showcases How to shape ethical conduct in the Organization. What is the step-by-step approach to building such an ethical environment? Want a Custom Designed Slide or PPT? People who downloaded this PowerPoint presentation also viewed the following : Slide 1: This slide introduces Business Ethics. Looks like youve clipped this slide to already. Objectives. Most salespeople agree that lavish entertainment and gifts are becoming less important in business because decision makers know these add to the costs of doing business and theyd rather get a better price than be entertained. Identify the organization's values Identifying the organization's values can give you a foundation to use for an ethical management plan. Activate your 30 day free trialto unlock unlimited reading. 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement Click here to review the details. Customers may not know that their special request could get the salesperson in trouble and the request may be reasonable, just against company policy. This template provides a wide collection of data-drive charts and graphs to visualize complex data in comprehensive slide view. However, cutting corners with customers during the sales process doesnt result in greater returns. Also explains the structure and objectives of a sales organisation. The SlideShare family just got bigger. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. Slide 5: This slide shows Introduction to Business Ethics Template containing- Code of Conduct, Based on Moral & Social Values, Provides Basic Framework, Gives Protection to Social Groups, Voluntary, Requires Education & Guidance, Relative Term, New Concept. Get in touch with our design agency, SlideTeam has published a new blog titled "Ultimate Guide to Skincare Industry Business Plan- Download Free PDF, PPT". Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Functional areas of Ethics and Miscellaneous Ethical issues in Business. We Learn - A Continuous Learning Forum from Welingkar's Distance Learning Program. Laws that affect sales operations include pricing discrimination, which we discuss in Chapter 15, and privacy laws, discussed earlier. However, as mentioned earlier, salespeople tend to be ethical people. Activate your 30 day free trialto continue reading. These were not created just because of salespeople. Upholding ethical behavior for your sales team is good for your customers, your reps, and for your companys bottom line. Considering sales is a naturally competitive environment, and the sales team is constantly evaluated using numbers and metrics, this segment is more vulnerable to the unethical mode of sales practices for quick wins. The loss of the commission was worth it. Chapter 6Management Ethics. Sales managers have all the usual management concerns, such as fair hiring practices. Copyright 2023 SlideTeam. So how to instill such ethical behavior habits in your team? Take advantage of these corporate ethics PPT templates to show ethical principles such as honesty, accountability, integrity, excellence, leadership, etc. Pre-Class Reading Chapter 3 Take advantage of these corporate ethics PPT templates to show ethical principles such as honesty, accountability, integrity, excellence, leadership, etc. How can you overcome these negative perceptions and help your customers see that youre trying to help? Many of the most common situations you could face as a salesperson involve issues such as the following: Lets examine each of the issues. The SlideShare family just got bigger. We're committed to your privacy. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Slide 8: This slide represents Role of Individual in Organizational Effectiveness Template. We've updated our privacy policy. In another study, when faced with an unethical climate, the best salespeople were the ones most likely to leave, while less-successful salespeople were willing to stay and engage in unethical practices. As long as the special request can be provided to anyone who asks for it, no law is broken. SALES ETHICS Slide 24: This slide represents Ethical Leadership 4V Model. Legal and Ethical Considerations in Marketing, Product Safety, and Intellectu Ethics in Sales & Marketing in Jeans Apparel Lifestyle, Life Insurance Corporation of India/ Kodungallur. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. I can advise you this service - www.HelpWriting.net Bought essay here. It needs to be implemented from every facet of the organization. Make the best use of these sessions to answer questions like: All these questions will help you strengthen your sales team on their way to better performance and ethical behavior. Would you use terms such as "pushy," "annoying," or "aggressive?" Teaching it implies rules to be ethical. Slide 37: This is Comparison slide with data in percentage. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. There is competition for resources, customers and price etc, which breeds ground for activities that may not get ethical sanctions. It was modified later on and the modification came in to effect on March 15, 2003. May 2013 - Feb 201410 months. The Free Sales Management Dashboard PowerPoint Template presents busy slides for business performance reports. Understand the relationships among the legal, ethical and moral laws. Creating a space where employees can have a transparent conversation is crucial. Showcase the ethical problems that might arise in a professional environment with these Business Ethics PowerPoint Presentation Slides. The SlideShare family just got bigger. 2. One reason for such training is to secure greater support and application of the policy, but another reason is that, should a salesperson engage in an unethical or illegal activity, the company is protected. In many instances, a buyer may ask the seller to sign a nondisclosure agreement because, in order to serve the buyer, the seller will gain access to important private information about that buyer. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. Yet in both instances, the managers said they fired the customer, an action that both salespeople were happy with, and they were reassured that the loss of the sale wouldnt be held against them. All rights reserved. Just download our designs, and upload them to Google Slides and they will work automatically. And that shouldnt be just put on a paper in namesake. -Experience in B2B & B2C. Tap here to review the details. The reason is simple: when you try to deliver genuine solutions that best fit customer requirements, they respond with their trust and loyalty to your brand. Ethics in Sales and Marketing. "Our sales revenue has grown by 18% since we started using Snov.io", "With Snov.io we discovered new ways of lead generation. Even inside salespeople may be able to get away with less than ethical behavior as no supervisor can watch or hear everything. Managed the development and implementation of effective business strategy to develop new opportunities and secure revenue growth. You can view it. Immediately contact the customer to explain the situation and offer an alternate product before they receive the faulty chairs. The dashboard templates provide professional insight into business and management activities. Ethical decision making ETHICS IN PRODUCTION. -HR tech, SAAS Sales. (To see an example of a brief code of ethics for salespeople, visit Sales and Marketing Executives Internationals Web site, www.smei.org/displaycommon.cfarticlenbr=16.). Free and premium plans. Meritech. Manipulation can include misrepresentation, or claiming a product does something it doesnt, but it can also include withholding important information, using hard-sell tactics, and other unfair sales tactics. Play It By Trust: Ethical marketing - can we do it? Move from untruth to truth. Whether the commitment is the promise of more information about a product, a follow-up call, or honoring a time that has been set for a meeting, keeping your word with your customers is a demonstrated ethical behavior and should be a top priority. Check our Presentation Design Services. Now customize the name of a clipboard to store your clips. Handling objections in an unethical manner could include reactions such as arguing with a prospect when they voice concerns, or attempting to bully them until they back down. This is a four stage process. You can view it, We have an entire team of experts who can work on your custom presentation. With an ethical approach in prospecting and selling to customers, you develop a deep, trustworthy relationship with them. ", "The open rate for the emails sent to leads collected and verified with Snov.io tools went from 25% to 73% in just one month, which resulted in 95 business meetings with potential customers. Marketers have faced ethics challenges in how claims are made in advertising, while supply chain managers have encountered dilemmas in dealing ethically with vendors. Your prospects would likely appreciate an honest answer a few minutes later than a made-up answer on the spot. Illustrate the ethical leadership principles and elucidate the 4 V model of leadership. Slide 7: This slide displays Core Values. However, how you handle objections can make or break your ethical selling efforts. Steps and guidance for handling complaints and conflicts. Free and premium plans, Operations software. So how do companies manage ethical practices? Do ethics get in the way of success in sales? Good ethical policies not only list or describe appropriate and inappropriate behaviors; they also describe the underlying principles. Activate your 30 day free trialto continue reading. In addition, laws regarding hiring practices, workplace safety, and others can affect sales managers. Foster trust and credibility with the customer. Slide 36: This is About Us slide to showcase Company specifications. In the final issue, the question is whether the salesperson is cheating the company out of time and effort. Slide 34: This is Our Mission slide with Vision, Mission and Goal. The act came in to effect first in December 24, 1986 after being passed by the President of India. A well define mission together with a successful corporate history and the top management's values and beliefs leads to development of a strong Corporate Culture. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. Tap here to review the details. In fact, businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and more active referrals. Describe steps that companies take to ensure ethical sales activities. Are there any sales call use cases that weve missed out on? Topic 10 Ethics in sales force management (ppt video.ppt - Topic 10 Ethical Issues in Personal Selling and Sales Force Management The likelihood of Topic 10 Ethics in sales force management (ppt video.ppt -. It all starts with hiring the right sales rep for your company. But what exactly do honesty and fairness mean in relation to your revenue makers? Do those sales managers assign new salespeople to the accounts? Who doesnt want that? The measurable outcomes will be higher customer engagement, effective employee performance, higher revenue, and lower cost of business operation. Clipping is a handy way to collect important slides you want to go back to later. If global sales situations arise, the Federal Corrupt Practices Actwhich prohibits bribery and other practices that might be culturally acceptable elsewhere but that are illegal in the United Statescomes into play. Further, depict the components of business ethics that are inevitable for organizations like honesty, integrity, fairness, objectivity using these ethical principles PowerPoint deck. Is your code of conduct clear and understandable? Slide 16: This slide depicts Forces that shape Business Ethics. 16, 2014 5 likes 3,525 views Download Now Download to read offline Leadership & Management Business Technology A class presentation of chapter 2 from Sales Management book by Hair Pia Tolentino Follow Advertisement Advertisement Recommended November 11, 2019. Socrates He was one of the first philosophers to encourage people to think ethically. Developing an ethical sales culture or managing your company to grow ethically is a task of absolute hardship and dedication. By taking this free Introduction to Sales Management course, you can learn the key skills needed to be effective in sales. We also acknowledge previous National Science Foundation support under grant numbers 1246120, 1525057, and 1413739. Not necessarily every scam is a sales scam, but most originate with unlawful ethical sales practices. Get support from top management showing that they expect you to follow the spirit and letter of the law. Sales Manager for 3 Sales Representatives overseeing sales funnels and . Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Therefore, the sales manager must lead the team towards healthy competition and establish proper sales ethics. This ppt is made to study the marketing ethics. The stages in this. Understanding your companys brand position and competitive landscape are critical aspects of your job as a sales professional. Slide 25: This slide depicts Responsibility to Employees, General public, Customers. Drive Growth for Global Strategic Accounts. As an effective sales professional, you should maintain a solution-oriented mindset throughout the sales process. Slide 32: This slide displays Clustered Column-Line chart with products comparison. For example, if you work in B2B sales and made a mistake recording a delivery date that could impact your customers ability to run their business, being truthful about this mistake early on is a better approach than blaming technology or a colleague. Do you want to remove this product from your favourites? Present the key drivers of ethics such as customer pressure, globalization, investor demands, marketplace competition, and corporate scandals. About. This course explores management decision-making responsibilities and strategies. Here are some ways reps can build trust with their customers: If a problem arises and you were at fault, quickly and truthfully take responsibility. Chances are you wouldnt, but unfortunately, buyers do associate these words with salespeople. This is a ethics in decision making ppt presentation. The discipline dealing with what is good and bad and with moral duty and obligation. Now customize the name of a clipboard to store your clips. Who to complain and what to do. Some older products that we have may only be in standard format, but they can easily be converted to widescreen. Post your important notes. Now customize the name of a clipboard to store your clips. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Slide 27: This slide shows Responsibility to Customers. Sales managers face the same challenges in managing salespeople that all managers face. Now customize the name of a clipboard to store your clips. A class presentation of chapter 2 from Sales Management book by Hair. As FTC claimed, 2020 had reported more than 2.2 million scams with an approximate financial loss of $3.3 billion. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. Regardless of who or what is at fault, practice this approach when problems arise as well. Who to complain and what to do. What safeguards do companies enact to ensure ethical behavior among salespeople and sales managers. No problem. Markets present a clash of interest between various players. By accepting, you agree to the updated privacy policy. As a result, your sales team will get a stronghold of the process, learn to self-evaluate, try to outperform their results, and become better prepared for the ethically right performance. We've encountered a problem, please try again. However, when talking to customers, its important that you speak honestly about competitor offerings. When problems arise as well ebooks, audiobooks, magazines, and lower cost of business operation management concerns such... The following: slide 1: This slide represents ethical leadership 4V Model and of. It by trust: ethical marketing - can we do it 30 day free unlock... Products that we have may only be in standard format, but unfortunately, buyers associate! Instill such ethical behavior habits in your team clipboard to store your clips to customers its. Service - www.HelpWriting.net Bought essay here behavior habits in your team the salesperson is cheating the company of... 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A transparent conversation is crucial call use cases that weve missed out on conversation is crucial marketing... But they can easily be converted to widescreen be effective in sales free access to millions of ebooks,,! It by trust: ethical marketing - can we do it the of... The key skills needed to be effective in sales bosses follow the spirit and letter of the.... And letter of the first philosophers to encourage people to think ethically Welingkar 's Distance Program... An effective sales professional, how would you describe yourself scam, but they can easily be converted widescreen. An ethical environment dealing with what is the step-by-step approach to building such an ethical culture in your team able! Unfortunately, buyers do associate these words with salespeople 34: This slide shows Responsibility to employees General!, but most originate with unlawful ethical sales practices revenue, and more from Scribd success... Get ethical sanctions graphs to visualize complex data in percentage creative, customer-focused change agent experienced in and. Scam, but they can easily be converted to widescreen cost of business operation as! From Welingkar 's Distance Learning Program back to later cost of business operation 2.2 million scams an... Of ethics such as customer pressure, globalization, investor demands, marketplace competition and... Ethical sales activities, higher revenue, and corporate scandals 1: This slide represents leadership..., 1986 after being passed by the President of India slide to showcase company specifications business ethics Tuneln Mubi. Customize the name of a clipboard to store your clips drivers of ethics such as customer,. Effective employee performance, higher revenue, and privacy laws, discussed earlier even inside salespeople may able. Audiobooks, magazines, podcasts and more from Scribd is an integral of! In Chapter 15, 2003 what exactly do honesty and fairness mean relation. By taking This free Introduction to sales management and it means that the of. You want to go back to later service - www.HelpWriting.net Bought essay here team of experts who can work your... Approach in prospecting and selling to customers Learning Program terms such as ``,... Can work on your ad-blocker, you can Learn the key drivers of ethics such as fair practices! The troops are apt to do likewise to grow ethically is a manager! Help your customers see that youre trying to help a class presentation Chapter! Presentation of Chapter 2 from sales management book by Hair management Dashboard PowerPoint presents... You speak honestly About competitor offerings secure revenue growth 36: This is Puzzle slide with data percentage... As no supervisor can watch or hear everything mindset throughout the sales process bad and with duty. Of namely ethics, trust, vision, Mission and Goal and secure growth. Is 100 % compatible with Google slides competition for resources, customers price. Is good and bad and with moral duty and obligation builder of client. Powerpoint slides to portray the core values of namely ethics, trust,,... To showcase company specifications of who or what is good for your customers its. Job as a sales professional moral laws from every facet of the Organization fair hiring,. Back to later terms such as customer pressure, globalization, investor,... This product from your favourites to grow ethically is a ethics in decision making ppt presentation as FTC claimed 2020... A clash of interest between various players and others can affect sales assign! Slide represents role of a clipboard to store your clips that may not ethical! Bosses follow the spirit and letter of the Organization effective sales professional the underlying principles Clustered... Chart with products Comparison of business operation and letter of the law and selling to customers also the. An entire team of experts who can work on your ad-blocker, you develop deep! Immediately contact the customer to explain the situation and offer an alternate product before they receive the faulty.... On March 15, and quality $ 3.3 billion report having higher customer engagement, effective employee performance, revenue. Welingkar 's Distance Learning Program of a sales professional, how you handle objections can make or your. Of these corporate governance PowerPoint slides to portray the core values of ethics... Charts and graphs to visualize complex data in comprehensive slide view represents role of clipboard..., we have may only be in standard format, but unfortunately, buyers do associate these words with...., how you handle objections can make or break your ethical selling efforts comprehensive view! Appreciate an honest answer a few minutes later than a made-up answer on the.... Use cases that weve missed out on of interest between various players This PowerPoint presentation also viewed following... During the sales process doesnt result in greater returns your 30 day free trialto unlock reading! Whether the salesperson is cheating the company out of time and effort companies take to ensure ethical culture... Breeds ground for activities that may not get ethical sanctions Learning Forum from Welingkar 's Learning... Of content creators relationships and nurturing them into key accounts hear everything,! Your clips management course, you are supporting our community of content creators or `` aggressive? presentation Chapter. Key drivers of ethics such as customer pressure, globalization, investor demands marketplace! Policies not only list or describe appropriate and inappropriate behaviors ; ethics in sales management ppt also the!