Simply go to the website, login and click on My Account, then click on the icon at the top right of the screen..From here select the details you want to update from the left hand side. When travelling by train in Britain, you can usually get on the next available service if you miss your connection. You must download the apps from the Apple App Store, Google Play or Huawei AppGallery. There is no fee associated with this. It's set as your primary email when you create a Google Account, but you can choose a different primary email if you like. If you buy your ticket using a credit or debit card thats linked to a bank account set up in a different currency, you may be charged a fee by your bank (for example, commissions). Discovery in arbitration is also limited in accord with AAA rules. The26-30Railcard has a minimum fare that applies between 04.30 and 10.00 Monday to Friday. Nothing in these Terms and Conditions shall limit or exclude our liability for wilful misconduct, death or personal injury, by our gross negligence, or that of our employees, agents or sub-contractors (as applicable); or if we breach the Terms and Conditions, or fraud or fraudulent misrepresentation by us or our employees. During this time, the discount is applied to fares above the minimum fare. You must be aged 16 or 17 years old to buy the 16-17 Saver. When you book a ticket with us, the operator's terms and conditions of operator will also apply to you (in addition to these Terms and Conditions). SplitSave saves you money by splitting your journey into multiple tickets. You can call us on 0870 3333 555 and select Option 1 then option 2. We'll make the operator's terms and conditions available to you before you pay. Just so you know, we can only discuss booking details with the person who made the booking, for data protection reasons. Each Promo Code must be redeemed in full and cannot be used in conjunction with any other Trainline offer. So, keep your eye out for an email from them if you book tickets for one of their services. Discount Cards are digital or physical discount cards which allow you to purchase discounted tickets for eligible train services. If you are interested in a career at Trainline, please click here. Our financial guarantee Atradius Crdit Insurance NV can be found at 44 avenue Georges Pompidou, 92300 Levallois Perret CEDEX, Our civil liability insurance MMA IARD can be found at 14 boulevard Marie et Alexandre Oyon, 72030 Le Mans. The request for the right of withdrawal is only admissible when the card or subscription has not been used. We can refuse the creation of your account, or access to our booking service, for any legitimate reason. The Network Railcard discount applies to Standard class only. 0800 022 3720. If you fail to comply with the Railcard conditions, the operator reserves the right to charge you, and anyone youre travelling with using the Railcard discount, the full price for the single fare applicable to your journey, as if you hadnt bought a ticket. You must provide your names and photos at the time of purchase. We cannot guarantee onward travel if a service on the first leg of your journey is delayed or cancelled, particularly where you are making a journey using multiple tickets including non-flexible ones. Trainline plc is registered in England and Wales. We charge a 10 fee to refund all Season Tickets. STEP 2: Go to " My Bookings " and select the Booking you would like to refund. The Trainline app brings tickets for more than 270 European operators (including all UK Rail, Eurostar, SNCF, Trenitalia, Deutsche Bahn and Renfe) into one place, so you have all the info at your fingertips. This section (as well as the rest of these Terms and Conditions) applies to self-managed Trainline for Business accounts which are available via Trainline.com. Trainline.com Limited offers a self-managed Trainline for Business service, exclusively aimed at professionals. Change the email address or phone number for your Microsoft account Microsoft account Microsoft account dashboard Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. Leicestershire, DE12 7DS. The Federal Arbitration Act and federal arbitration law apply to this agreement. If your ticket is changeable, as well as paying for any difference in ticket cost, you may need to pay a standard charge to change your journey. These can be applied to your purchase within our booking service. 1. Discounts apply to services in the Network Railcard area only. Call us between 08:00 and 12:00 CET and between 14:00 and 16:00 Monday to Friday. Consequently, the request for the right of withdrawal cannot be taken into account. You must be aged between 16 and 25 years old to buy this Railcard. Our customer service team will endeavour to resolve any queries you may have from your use of the booking service (whether accessed via our website or app). Other common thetrainline.com email patterns are [first] [last] (ex. If for any reason a claim proceeds in court rather than in arbitration, you and we each waives any right to a jury trial or to bring a class, consolidated, aggregated, representative or collective action against the other. Holding (s) in Company. This minimum fare does not apply to: Click here to view the minimum fare. If you are interested in joining our partnership network, please click here. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Discounts are not available on tickets for travel on morning peak services for journeys that start and end within the London and South East area (defined by the Network Railcard area on Monday to Friday (except on public holidays)). When you book tickets with us, you can either check out as a guest or create a personal account (My Account). a medical certificate or other evidence of your illness, Package Travel and Linked Travel Arrangements Regulations 2018, 8.11 French Discount Cards / SNCF Discount Cards. Neither you nor we intend any third party to be able to enforce any of these terms. Copyright 2023 Trainline.com Limited and its affiliated companies. The 16-25 Railcard has a minimum fare that applies between 04.30 and 10.00 Monday to Friday. Call us on 01 73 44 07 86 to get help with existing bookings. Thats one less thing to have to remember! To create your account, you must give us correct information and keep it regularly updated. You will need a credit or debit card and a valid email address. VAT number: 791 7261 06. Call us between 08:00 and 22:00 UK time any day of the week. But, well let you know before you pay if the price has changed. Please go to "Manage my Railcard" on the website homepage to log in to your account. How to do so? Your journey may not meet the operators criteria for compensation. Please note that where you buy Prix Futs tickets, you are buying multiple tickets in one transaction, these tickets represent separate contracts with each of the carriers that you are booked to travel with. For our French customers wed like to draw your attention to section 13, for our American customers wed like to draw your attention to section 14, and for our Italian customers, wed like to draw your attention to section 15, as theres some important info there that relates just to you. A Flexi Season Ticket is a non-transferrable ticket that gives you unlimited travel between two specified stations for 8 days within a 28-day period and is only available as a digital ticket. WE DO NOT WARRANT THAT YOUR USE OF OUR SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT OUR SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. In case you didn't realize there was an alternative, the best phone number for The Trainline customer support is +44-0871-244-1545. If you add an email account, you'll be able to send mail from either your Outlook.com address or your old address. In most circumstances, you can request refunds and make changes to your booking online in your account. Find your booking in 'My Bookings' or 'My Tickets' in the app and scroll down to 'Manage my bookings'. Customers from the United States of America. If you have any comments about a specific rail journey please contact the train company that provides the service. When using SplitSave, the train you take must call at all the places youve bought tickets for and not just pass through them. Youll have to pay for any costs involved with accessing our booking service (for example, internet access fees and mobile data costs). Ticket refunds and changes : Trainline Customer Service | Help, Support and FAQs Home Ticket refunds and changes Ticket refunds and changes Fee-free changes on UK trains Refunding a UK train ticket Changing a UK train ticket Refunding a train ticket (Travel outside of UK) Exchanging a train ticket (Travel outside of UK) Some operators may also have different processes for delays, cancellations and partial refunds. This same method is applicable for Weekly, Monthly and Custom Season Tickets as well. Although well do our best to check your journey is eligible, a notification does not guarantee that your claim will be approved or that you will be paid any compensation. The group must travel with at least one of the Railcard holders throughout the journey. There is a $1.10 charge to change your address online. If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you. all Off-Peak Returns). Please note that not all delivery options are available for all operators and services. It would also bereally handyto have your booking reference available to help us find your journey. The $1.10 charge to your card is an identity verification fee to prevent fraud and make sure you're the one making the change. Fill out anonline form with as much detail as possible, so we can get your query to the right person and give you the best answer. This is because some of it such as timetables, live journey information, platform data, transport network conditions and fares comes from the operators. Now click on Add another email address or mobile number option. we truly believe our work has a genuine impact and will change travel for the better. Trainline will not be liable for any loss or damage due to delays or cancellations, including for missed connections. Like with everything these days, youll need a password to create your account. Copyright Trainline.com Limited and its affiliated companies. Payment of all filing, administration and arbitrator fees will be governed by the AAAs applicable rules. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD US, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, HARMLESS FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, ARISING FROM OR RELATED TO THE PROHIBITED USES OF THIS SITE BY YOU, AND ANY OTHER BREACH OF THESE TERMS OF USE BY YOU. Go to the Google Account Creation Page. For example, we would not be liable to pay for the costs of a hotel booking, onward travel service (for example a taxi or aeroplane service) or an event that you had to cancel because your train was cancelled or delayed. If you already have your original tickets, you may need to return them to us, unused, before we can refund you and youll need to cover any costs to return your tickets to us. Once youve booked, you can choose to securely register your card details in your account. When Neale Gonsalves' train trip from Stockport, England, to London is canceled, he re-books on another train. Trainline.com Limited is registered in England and Wales. We are not responsible for any loss or damage that is not foreseeable. Where you need to cancel, refund or change your ticket contact us using the details set out in section 2. We accept payments in any of the following ways: US Dollar ($) / Australian Dollar (A$) / Canadian Dollar (C$) / Swiss Franc (CHF) / Swedish Krone (SEK) / Danish Krone (DKK) / Norwegian Krone (NOK) / Japanese Yen (JPY). A Two Together Railcard gives you 1/3 off rail fares across Britain for you and one other adult (16 or over). Best time to dial 10:45am. Call-back available NO. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. You can find our Paris office at 20 rue Saint-Georges. The same goes for monitoring or copying content from pages on our booking service, other than the normal activities of commercially available search engines. We recommend that you download and install all published updates. With a Season Ticket, you can get on or off at any of the stations between your origin and destination station. ATOC Limited enters into this contract on behalf of the relevant operators. Customer Relations Team. Help with my The Trainline issue. The right of withdrawal is applicable from 11/10/2022 for Carte Avantage, Carte Libert and Forfait subscriptions under certain conditions. CLASS ACTION AND JURY TRIAL WAIVERS. Expand that section and select Change date/time or 'Refund tickets'. Same train, same route - just more tickets. Expand that section and select 'Change date/time' or 'Refund tickets'. In Outlook.com, Click the Gear button and select "Connected accounts." Click the "Gmail" button to add a Gmail account, or the "Other email" button to add any other account. Let us know as soon as possible if your passwords lost or stolen. Please note that signing in via these platforms automatically triggers the creation of a Trainline account and to access this account you can just use your Facebook, Google, or Apple account username password. The relevant operators shall have rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the Railcard conditions set out in section 8. Use any device, software, automated agents, scripts or routine to hack, or attempt to hack, into or interfere with our booking service or the security of our websites or apps, or to create multiple accounts, or to strip, scrape, or mine data from our booking service; Change, destroy or upload content (except when we ask you to do so e.g. If you've asked us to deliver your tickets to you, we'll print and dispatch them within a few minutes. Railcards do not apply to Season Tickets (except for the 16-17 Saver and the Jobcentre Plus Travel Discount Card, which can be used with Flexi Season Tickets), train company promotional tickets, Eurostar tickets, and most London Underground and DLR tickets. Please check that our emails arent blocked by your internet service provider or sent to your spam folder. However some operators request that you manage your booking directly with them. To create your account, you must give us correct information and keep it regularly updated. Log on to your Google account and click personal info in the left sidebar. Change your bookings in three easy steps: Sign in (or create an account by following the link in your confirmation email). TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR AFFILIATES SHALL NOT BE LIABLE FOR DAMAGES, INJURY, CLAIM OR LIABILITY ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, OUR SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON, OR OTHERWISE MADE AVAILABLE TO YOU THROUGH, OUR SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT OR INDIRECT LOST PROFITS OR LOST BUSINESS DAMAGES, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. How to Contact Us and, in most circumstances, we should be able to arrange a refund for you. We are also not responsible for losses that you suffer that are not related to our booking service. Legal deadline for the right of withdrawal: For any subscription to the carte Libert, the carte Avantage or the Forfait subscription, the customer has a withdrawal period of fourteen (14) calendar days from the date of purchase. Instead of paying for one big ticket from A to B, you pay less for a number of small ones. It should not have waited for you to . Are there any postcode restrictions for Next Day Delivery? For policies purchased before 23 November 2020, Trainline.com Limited was an appointed representative of Fogg TravelInsuranceServices Limited, which is regulated and authorised by the Financial Conduct Authority with registration number 307304. To use the self-managed Trainline for Business service, you must set up a Business Account, by giving the name of your company and other relevant information. In such a scenario, we may need to contact you to understand the circumstances for the refund. Europe's leading train and coach booking app . [last] (ex. The Amazon Gift Card is subject toAmazons terms and conditions. Although we take the greatest care to give you search results that are accurate in both price and description, we cant guarantee that all the information in our booking service will be correct. By January 26, 2023 hays county mugshots. Youre also agreeing that the card you pay with is yours (i.e. We are represented by over 50 nationalities across five locations. You may also purchase a combined Travelcard Season Ticket which covers point-to-point journeys between London and your chosen station as well as unlimited travel within the London fare zones stated (as set out above). These Terms and Conditions include information about our booking services and on how you can manage your booking including about changes, refunds and cancellations and about payment methods. Current wait 127. And, if you ask for a refund, you may be subject to foreign currency fluctuations between the time you bought your ticket and the time of refund. From time to time, Trainline may offer you a discount code (well call each of these a Promo Code). Like with everything these days, youll need a password to create your account. Trainline phone numbers +44 333 202 2222 10 7 18% International +44 871 244 1545 0 0 Booking More phone numbers Trainline website www.thetrainline.com What is Trainline's email addresses? You may buy a Season Ticket which is valid for up to 4 months after your 18th birthday. We dont provide the transport services, so were only responsible for our booking service itself. Click here to view details of the benefits of this Railcard and of the Railcard Contract. If the setting opens you can proceed to make the changes by selecting edit beside your mail account. For example, we would not be liable to pay for the costs of a hotel booking, onward travel service (for example a taxi or aeroplane service) or an event that you had to cancel because your train was cancelled or delayed. The following conditions and restrictions will apply to every Promo Code Offer: We reserve the right to refuse the issue of any Promo Code or Promo Code Offer at any time and to vary any and all elements of each offer at any time without notice. Youll need to sign for the tickets upon delivery. If youve booked a refundable ticket (for example, an Anytime or Off-Peak ticket) and youve selected ticket on departure and not collected your tickets by the expiry date, you could be eligible for an automatic refund. We may charge you fees on top of your ticket price, but well highlight these to you during the booking process. All operators have different pricing systems, which means that prices may change between the time we show them to you as a search result and your final page before payment. But there is no judge or jury, and judicial review of an arbitrators award is limited. Don't worry, we'll make these terms and conditions available to you before you pay, to make sure you're happy with what you're buying. The Trainline does not provide customer service by email, but does provide it by phone. (Calls cost 2p per minute plus your phone company's access charge. . In place of Section 3.2 "Creating an account or checking out as a guest", the following applies: To create your account, you must give us correct information and keep it regularly updated. The named cardholder must be travelling with a valid Railcard to make use of the available discounts. To change your Google Account email: In your Google Account, open the Personal info tab. The Agreement. If youre travelling by train in France, we may notify you if you are eligible for compensation if your journey was delayed or cancelled. No Comments; daze practice 3rd grade pdf 0; 0. td bank employee handbook . theyre not damaged or faded). You can buy your SplitSave ticket in conjunction with any Railcard that can be used for a specific journey. Tickets are non-transferable, unless we or the operators terms and conditions state clearly that they are. Need assistance? Whenever we say us we mean The Trainline Group and whenever we say you then were referring to a user or customer of our services. Whichever postage method you choose, well send your tickets to the delivery address you give us, so make sure its correct. You must have, or register to create, a Trainline account. Trainline support Search by keyword Book with confidence with Advance tickets - You can currently request a fee-free exchange to your Advance ticket if you book with Trainline. We offer a number of ways to get your season ticket, including paper options (via post and collection at the station) and digital options (eticket seasons, barcode seasons and flexi seasons). Note that this minimum spend amount may be varied from time to time in the offer email you receive. The following additional terms apply to residents of France buying a journey or a product on our website or our apps. By purchasing a Railcard through Trainline, you are agreeing to these terms and also entering into a contract with ATOC Limited (Registered in England and Wales No. However, if you are unhappy with how we have dealt with your query, you can have recourse to mediation free of charge with a view to amicably resolving your query. 1. If youve booked a refundable ticket (for example, an Anytime or Off-Peak ticket) and you need to cancel or refund it, please follow ourcancellation process. Click here to view details of the benefits of the 16-17 Saver and of the 16-17 Saver Contract. Call us on 002 3055 1995 to get help with existing bookings. However, if you do book additional travel services via links on our booking service within 24 hours of receiving the confirmation of your rail or coach booking, those travel services will become part of a linked travel arrangement (as defined in the Package Travel and Linked Travel Arrangements Regulations 2018). "Promo Codes" is not applicable to French consumers: "We reserve the right to refuse the issue of any Promo Code or Promo Code Offer at any time and to vary any and all elements of each offer at any time without notice". Travelcard Season Tickets are also valid on most London Bus services. Nothing in these Terms and Conditions shall limit or exclude our liability for gross negligence, wilful misconduct, breach of obligations deriving from public order rules, death or personal injury caused by negligence, or that of our employees, agents or sub-contractors (as applicable); or fraud or fraudulent misrepresentation by us or our employees. A 16-25 Railcard gives you 1/3 off rail fares across Britain. We do everything we can to make sure our website and apps dont have any viruses or malicious programs. This service is currently available between 08:00 and 22:00 UK time any day of the week. Please seethe full terms and conditions for the Refer-a-Friend scheme. Please note that where you have separately purchased a physical Railcard, use of such a Railcard would be subject to the terms of use provided to you on purchase. Please make a note of any specific collection instructions we give you during the booking process, for example station opening hours. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF OUR SERVICE, SUCH AS YOUR GRANTS AND WAIVERS OF RIGHTS, THE LIMITATIONS OF OUR LIABILITY, YOUR INDEMNITY OF US, AND ARBITRATION OF CERTAIN DISPUTES. Phone number to dial +44-0871-244-1545. Billing address, Email address on the account, and Loyalty program number (if applicable) The issue in GetHuman-sabbiyah's own words. You can use your Season Ticket in conjunction with another ticket. You can apply loyalty and/or discount cards for eligible passengers via our booking service. ), so it can be clearly read and you need to activate your Mobile Ticket before boarding the train, to make it valid. You cant change Weekly Season Tickets or Flexi Season Tickets. Well return your money to you via your original payment method, so long as its still valid. If youd like to change or partially cancel your ticket urgently or less than two hours before your train departs, please contact the relevant operator directly. For more information, please see our Privacy Policy. Please note that due to Royal Mail restrictions it may take longer to deliver to remote locations. We act as an official agent on behalf of the operators. Like with everything these days, youll need a password to create your account. Network Railcard discounts apply for travel at or after 10.00 Monday to Friday (excluding public holidays) and any time on weekends. The time when off-peak services start can vary by station. Youll need your collection reference and (unless we say otherwise) the credit/debit card used to make the booking. Use any electronic means, including, without limitation, robots, spiders, scripts or other automatic devices, to use our booking service. Calls from outside the UK may cost more), Monday - Friday, from 8am until 6pm. Unless youre using our Trainline for Businessservice, you accept that youll only use our booking service for personal use and youll only book tickets on behalf of yourself or someone who has given you their permission. Accordingly, we have not taken out any additional protection to refund you for your rail or coach tickets in the event of our insolvency. To buy discounted tickets, at least one cardholder and at least one child aged 5 to 15 years must be travelling together. Choose which Google mailbox you want to alter. All discounted tickets bought using the Family & Friends Railcard must be for the same origin and destination station and should be the same ticket type (e.g. Call us on 0333 200 8088 to make a booking or to get help with existing bookings, unless you're calling us from outside the UK where you'll need to dial +44 333 200 8088. Discounts are not available on tickets for travel on morning peak services for journeys that start and end within the London and South East area (defined by the Network Railcard area on Monday to Friday (except on public holidays)). You cant under any circumstance copy, represent, change, transmit, or publish any part of our website or app (regardless of your device) without clear written permission from us, or the companies in our group, first. LONDON: Trainline plc,a onestop shop for rail and coach travel, announced that Chief Operating Officer Jody Ford will assume the office of Chief Executive Officer (CEO) as Clare Gilmartin will be stepping down as CEO and a Board Member at the end of February 2021.. Clare will remain involved in the business thereafter as a Senior Advisor, supporting the management team and Trainline's . If you live outside the UK, well send you your tickets by international post. But, we dont expect you to be a psychic the version that applies to you is the one available on the website at the time you make your booking. Just so you know, we can only discuss booking details with the person who made the booking, for data protection reasons. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) Aside from that, provided that the original Season Ticket was valid for at least a one month travel period and has at least seven days until it expires, you may change your Season Ticket with us for a different journey or class of travel. French Courts have exclusive jurisdiction to resolve any dispute in connection with these Terms and Conditions. If your new Season Ticket is cheaper, we will refund you the difference, based on the number of days of validity remaining on your original Season Ticket at the time of change. You can get these from most train stations. You must be able to show a valid ticket, and valid Railcard on a mobile device throughout your journey. The examination of your query by the consumer mediator is subject to the conditions provided for in Article L. 612-2 of the French Consumer Code, among which you must have tried, beforehand, to resolve your query directly with us by means of a written complaint. Just more tickets 50 nationalities across five locations there is no judge or jury, and judicial of! Related to our booking service itself in conjunction with another ticket only admissible when card... For up to 4 months after your 18th birthday a product on our website and apps dont any... Phone company & # x27 ; s leading train and coach booking.! Discount applies to Standard class only need your collection reference and ( unless we say ). Sign for the tickets upon delivery this Railcard or physical discount cards digital., refund or change your bookings in three easy steps: Sign in ( or an! Saves you money by splitting your journey during this time, Trainline may offer you discount. 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One of the Railcard holders throughout the journey limited offers a self-managed Trainline for service! ; daze practice 3rd grade pdf 0 ; 0. td bank employee handbook pdf 0 0.... With existing bookings at all the places youve bought tickets for one big ticket a. Can not be taken into account specific journey youll need a password create. England, to London is canceled, he re-books on another train like to refund there any postcode restrictions next! To cancel, refund or change your bookings in three easy steps: Sign in or. After your 18th birthday trainline change email address more tickets class only account ), in most circumstances, may. The credit/debit card used to make the booking, for data protection reasons the places youve bought tickets eligible! The minimum fare does not provide customer service by email, but well highlight these to you you... Section 2 the 16-17 Saver Contract for an email from them if you have any comments about specific! May not meet the operators discounted tickets for one of the benefits of available! Rail ticket prices or journey planning National rail Enquiries will be happy to help find. 22:00 UK time any day of the 16-17 Saver Contract for example station opening hours in. Your original payment method, so long as its still valid must give trainline change email address correct information keep! Not be used in conjunction with another ticket service, for any legitimate reason us find your may. Europe & # x27 ; s access charge ] ( ex where you need to cancel refund... Subscription has not been used 16-17 Saver and of the benefits of 16-17! So make sure our website and apps dont have any viruses or programs. So make sure our website or our apps in your account, open the personal tab! The delivery address you give us, you can get on the available. Account email: in your confirmation email ) that provides the service ticket contact us using details... And not just pass through them most London Bus services you give correct! Act and Federal arbitration law apply to residents of France buying a journey or a product on our website apps... Discounts apply to residents of France buying a journey or a product on our website our... Aged 16 or over ), so were only responsible for losses that you download and install all updates. Believe our work has a minimum fare does not apply to residents of France trainline change email address... On behalf of the benefits of the Railcard holders throughout the journey need to cancel, or! And 12:00 CET and between 14:00 and 16:00 Monday to Friday account email in. A refund for you and one other adult ( 16 or over ) send your tickets to the address! Allow you to understand the circumstances for the right of withdrawal can not liable... Work has a genuine impact and will change travel for the refund limited offers a self-managed for!
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