See details. Seller pays for return postage. Tried contacting, no answer and no response to my email. Walnut (2-Tier), 36 in. Now my order says "pending delivery date". It shows shipped on order so that you cant cancel. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. 31 January 2024, Last accounts made up to It was a battered torn box that makes loud jingle noises. WAITING TWO WEEKS ALMOST THREE NO PACKAGE YET. This product is rated 4 stars out of 5 stars. Another case of, hurry up and wait. I don't know which one is responsible for my refund or, if they all helped. I haven't even gotten far into the app but I don't like how I can't switch to US metric system. I spoke with Julia from Walmart who said we would receive a refund within 48 hours. Just got my treadmill and doest look good for the app right off the bat. Walmart doesn't want to hear from you when there is a problem and are no help what so ever. Shame on Wal-Mart, let them use their name. View customer reviews of Gymax. Never again! Microphones, Recording Equipment & Accessories, Refurbished TVs and Home Theatre Products, Refurbished Headphones and Portable Audio, Portable Phone Chargers, Charging & Batteries, Joysticks, Steering Wheels & Flight Controllers, Other Orchestral Instruments & Accessories, Learn more about returning Marketplace products, It must be unassembled and still in the original packaging, Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect, For other cases (e.g. Contact our friendly customer service department for help first. They took my money and never sent me my item then days they would send a replacement but still nothing and they have horrible customer service. This company is a scam. Immediately contact , and file reports with your state's Attorney General's office, the F.T.C. The package clearly says "box 2 of 2" but there was no other box delivered. I would rather leave 0 stars if it was an option. If not, boycott Walmart as definitely do not care about who they sell to!!! Walmart must step up and protect their customers who they have lead by the thousands to this 3rd party garbage. They have been selling on Walmart Marketplace since 2017. On 4/11 a UPS label was created for delivery on 04/16. Some may find this annoying as I found no way to turn that off. Trying to return a wrong item that was long overdue when it arrived and not the right product. The latter took some time to mount and actually got me a bit frustrated until my brother stepped in and said: Put the bolts in first, line up the arms holes, and THEN screw in the bolts. Duh. Located in: United States, United States. Dayton, NJ 08810-2527 (909) 201-7451. GYMAX GYM09028 63 Inch W Large Computer Desk PARTS ASSEMBLY Desk/Schreibtisch/Bureau/Escritorio/Scrivania/Biurko, GYMAX GYM07509 Shaped Corner Computer Desk INSTALATIONS, Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate INTRODUCTIONS, GYMAX GYM07109 Side Table User Manual Before You Start Please read all instructions carefully. The treadmill looked VERY cool! Contact Info: Address: 8 Corn Rd Ste 1 Dayton, NJ, 08810-2527 United States Phone: (909) 201-7451 Employees (this site): 20 Actual Employees (all sites): 20 Actual Revenue: $840,706 Modelled Year Started: 2017 Category: GYMAX Search Save with. Just like many others I ordered a product in ample time to arrive for the holidays only for a shipping label to be created, and "shipped" only to find out that item was never shipped. Within a couple of minutes I hear something loose. Take some responsibility Walmart! Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black, 40 in. I called Walmart customer service and of course they can't provide me with any information or escalate this, so they send Gymax an email and now I have to wait for their response. LCD Monitor & Preset ProgramsGYMAX folding treadmill is equipped with LCD monitor, providing real time information of your exercise, such as speed, distance, calories and time. BBB is here to help. I contacted the company and as it turns out, B,B and Beyond contracted with OpenSky_US. I have called FedEx but they have no information only that a label has been printed. Very poor quality. The consent submitted will only be used for data processing originating from this website. If the caps were broken or missing, please dont worry. Order a TV stand with electric fireplace, stand arrived in damaged box and no electric fireplace. $199.99. I decided to resurface the review I had previously written to share on this site. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. Please note we do not accept in-store returns for Marketplace products. I found no way to change that. Manuals+. Do not do what I did: attaching the arms and then trying to fish the bolts into the arms holes. DO NOT BUY from this company it's not even American owned I mean I'm all for the melted pot but this pot's this plastic, you not melting nothing but your funds and savings. Poor service give you the run around cannot return product at Walmart. I wouldn't never order on line from walmart again. DO NOT ORDER ANYTHING FROM THIS COMPANY!! Its build quality and flashy lights make it fun to use, and the 16 wide running area makes it stable enough to run without requiring constant concentration. Returned comments to Walmart local store only to be refused to except it as a return item. When you log in to a Social network for the first time, we collect your account's public profile information shared by that provider based on your privacy settings. This has a lot turned me off into ordering items from Walmart ! Walmart trust these people? When I asked a return, I was charged $50 of label fee. It was to be delivered on the 4th of December. You can change your cookie settings at any time. You've rejected analytics cookies. They responded and offered me $15 to wait for the product to arrive on 1/8. Yes this company is literally a bag of hot horse poop. Now they hung up on me! If I could give less than one star I would. Went to open a second time and it will not expand. It lead to nowhere. I should be able to request the refund when I send it back and then the company would issue the refund when they received the item. I made an order for 2 items on May 20,2020. The only downside was that the black armrests could not be folded away., preventing the handle from completely laying flat with the running area. An example of data being processed may be a unique identifier stored in a cookie. I ordered these items on the Sears.com web site. Use of this site is subject to certain Terms Of Use. If an item can't be shipped to your address, we'll let you know during the checkout process. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Also, the app was not even listed on the instructions that came with the treadmill. We do not ship to FPO, APO or PO Boxes. What is WRONG with your staff? BOUGHT a chicken coop from Walmart.Com on March 29th estimated delivery April 5th. I bought a Gymax 7ft christmas tree a few weeks ago. Theyve basically ruined my kids Christmas because all he wanted was this car. I ordered two love seats on Dec 6 2020. I purchased an item from Fred Meyer's Bed, Bath and Beyond. Their contact information including business name, phone number, address and email are unavailable. Data privacy and security practices may vary based on your use, region, and age. Quite honestly, this is a scam if you ask me. First time ordering something and what a let down. If you can't get a remedy with Walmart or Gymax, always use your credit card company to dispute the purchase and THEY will refund your money! Got an estimated delivery date, only for it to be delayed. I understand covid is a problem but let your customers know what's going on when they spend 500 dollars on something, Where is my order [emailprotected] I rate you minus 10. I ordered a $200. I said ridiculous to find this and to inbox tree. Since its a Friday, the representative informs me I will not hear back from customer service until Monday or Tuesday. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! Called FedEx. Can't leave a NO STARS but would if could, this is absolute crap!!! There's an old adage in business. The second treadmill I had tested was the Gymax Folding, Under Desk Treadmill (Model: SuperFit), and for a few weeks, I had enjoyed its two functions: Ultimately, I went with the Famistar Folding Treadmill (T600) for its motorized 15% incline and 17 wide running belt. Had to google the Bluetooth name to find. Now I am out $200 and have a desk that I will never use. It was not all there, screw's missing & leg won't stand level on floor & a poor excuse for a Christmas Tree needles fall out as soon as it came out of box & very cheap looking. They tried to delay the refund for weeks offering me discounts. The worst company i deal. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. 96. Fireplace TV Stand with 18 in. With a strong heart, we wont lose ourselves despite what life throws at us.Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. No problems connecting. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. Fireplace TV Stand with 18 in. Wrong too small andvput it back right back inside. Worst service ever. Instructions are poorly written, possibly by a person with ESL. It is rated to accommodate up to a 265 lbs person and has a 16 wide running belt. Height is in cm and weight is kg. We use some essential cookies to make our services work. Leave a review and share your experience with the BBB and Gymax. Edit: After I posted this they reached out and refunded my money in full. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. Separate and count all parts and hardware. I ordered a motorized Jeep for my son for Christmas weeks ago. I ask FED EX for updates low and behold They finally received it on the 23rd, with possible arrival on the 25th, now updated to MARCH 1st. To late for my Grandsons Birthday. Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. I ordered a 5pcs Gymax patio set that was supposed to be delivered May 6, 2021. Tried to return it, was told a shipping label can be issued for $65, which would be taken off refund, or $20 to keep & resell the chair. I have had to go through a few hoops in order to receive a return authorization label. Not right. Hasnt been delivered to FedEx as of today Dec 6. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. I have spent so much energy trying to get a refund, and they keep refusing and asking for confirmation that I have provided MANY times. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. Infrequent/Mild Sexual Content and Nudity. They are frauds! I am so pleased with the help I received. Their website does not work and contacting the seller through Walmart website does not work as well. They have been selling on Walmart Marketplace since 2017. Copyright 2023 Apple Inc. All rights reserved. I attempted to contact the manufacturer but their customer service department has no telephone capabilities. This box made the battered box the tv console arrived in look good. Walnut, 50 in. Ordered patio furniture on Walmart.com through Gymax LLC, Mar 24. To any customers who never had their order shipped, and had their refund withheld : STOP playing games with these bad faith co.'s. Then I was told "send photos and we'll refund $30.00 of $78.00 and you can keep tree". cs@gymaxservice.com Before You Start Please read all instructions carefully. If I can give this company a zero I would. Fake birthday. Bought a 14X8 patio tent carport. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . A directory of user manuals and instructions for GYMAX products can be found below. I wish we would have seen all these horrible reviews prior to purchasing. With a strong heart, we wont lose ourselves despite what life throws at us.Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. The width did not give me as much confidence as the Famistars 17, however. You sold me an Imperial treadmill in Canada where metric is the standard (for most things). Walmart shouldnt allow these people on their site. Based on 194 customer reviews Gymax LLC is rated 1.0 out of 5 stars. DO NOT buy from them, Absolutely horrible company. !. Instruction manual includes 1 silicone lubricant bottle, It states that for better performance and longevity, you should squeeze some drops of lubricant under the running belt, You should let the belt run for a few seconds so the oil would get distributed more evenly, The first treadmill I had did not come with any lubricants, and so this shows that the company seems to care about the quality of its equipment, A remote is included to start/stop/adjust the motor, While the handle can be folded up to convert treadmill for running, it cannot be folded entirely flat for use under the desk without removing the black armrests, Armrests require tools to remove or re-attach, Had Gymax figured out a way to more easily fold away the armrests, this treadmill would have been an easy recommendation, Running belt tapers off into an open, metal rear, If you slip off while barefoot, this can be very painful, Childs hand or fingers could get pulled in for some serious hurt. The quiet motor, versatility, and flashy design make for a unique treadmill at a decently affordable price. Item did not show up and the next day the tracking said "items may be delayed". Most items ship within 2 business days after an order is placed*. As soon as I placed my order, Gymax LLC printed a Fed-Ex shipping label and informed me that my order was shipped! The top-selling product within Gymax Electric Fireplaces is the Gymax 60 in. Buyer's beware . I will place this on all my social media and my friends and family are going to do the same. Not a Walmart issue, it is a Gymax issue. The recording indicated my call would be answered in two minutes. Shipping is not available in the following areas*: *Please note: Shipping area restrictions may vary for large items. It takes very little space in its fully folded position and can be stored horizontally or vertically. 1500-Watt Electric Fireplace 65 in. Coffee (2-Tier), 36 in. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. On May 14, 2021 I finally get the delivery from Fedex but it's only the chairs, no table! Company status Active . cs@gymaxservice.com Before You Start Please read all instructions carefully. Got email from Walmart with order # and Fedex tracking number. 346 total complaints in the last 3 years. Shame on Walmart for being associated with such a shady outfit. Allow additional time for shipping to your address. Horrible service and company, Their official website is GYMAX.com. After four months I finally received my refund. Look's like a Dollar store item but no wait there's would be better. THEN April 10th rolls around and I expected nothing else then to receive NO chicken coop. They are scammers! Bought a 13000lbs winch had it custom mounted wired it up and nothing worked not even a buzz .i'm low income this was alot for me to purchase now i'm just screwed. Don't buy product from this company. Please do not order from GYMAX or any products from walmart.com that states they are from GYMAX, I wish I knew this prior to going through what I have to say has been the WORSE customer service and experience! Ordered patio set from Walmart Ca only to find out 3rd party seller?????? It is my belief that this company is fraudulently advertising products through Walmart that they don't have in stock. I have yet to see them. I have tried to log in with Apple or FB and email and doesnt work just got my treadmill. Manage Settings I ordered a mini-fridge from them, but instead received a child's desk. You should clip it to yourself so if you fell, it would INSTANTLY shut off the machine. In other words, kept giving me the run around. We ensure that all of our items are brand new and in excellent condition prior to shipping. The average price for Gymax Electric Fireplaces ranges from $50 to $500. They have no ethics. That they would send me the second label its been a week and still no label. This company is a SCAM. I notice a number of recent negative reviews. This was a simple enough request. When I hit save it just spins and never sets. Contact Walmart who sends me to supplier who forwards my complaint to Gymax. It is by far, far better than the $300 treadmill I had initially tried in terms of exuding confidence as a safer equipment, more professional look, and extra amenities. Im going to submit a BBB complaint because this is completely unacceptable to defraud people. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), 60 in. I can't get ahold of anyone from the company and Walmart won't help me. DO NOT ORDER FROM THIS COMPANY. Connect with us on your favourite social networks. I will never order anything from this seller. I politely declined and requested again that they refund my money. I ordered a fiber optic Christmas tree the 28th of November. Read more manuals and instructions for GYMAX at Manuals.plus. I ALWAYS use my own credit card of choice: don't use Walmart or Amazon. -Especially since they processed full payment to my Visa. To review a specific return policy for a product, simply select the Seller Return Policy tab on the product page, under the product details tab. I ordered a Christmas gift for my niece on 12/10..I have yet to receive it. I ordered an offset umbrella I have been emailing for 4 days only to be told the umbrella I have had less than a yr is non replaceable when asked what the warranty on these are no answer. 8 Corn Rd Ste 1. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! Ordered something on Nov. 30th suppose to be here on Dec. 3rd, says my order was shipped. https://h5-us.eqisports.com/index.html#/gymax-privacy?router=1. I took several tries but finally they gave me back my money over 800 dollars and told me to keep the chair. When returning a Marketplace product please note. All of our items have a three months' warranty. This will sound like a broken record, but.DO NOT BUY FROM THIS COMPANY. Finally agreed to send the return labels but would take $240.00 off the refund. The item I ordered cost more than the item I received and they won't give it to me for the lesser amount. Their contact information including business name, phone number, address and email are unavailable. They used fedex for a large cabinet and FEDEX would not deliver it but instead fucked me around for a week saying that they couldn't deliver it and lied about trying. A broken record, but.DO not buy from them, Absolutely horrible company content... Went to open a second time and it will not hear back from customer service department help! As it turns out, B, B and Beyond contracted with OpenSky_US still no label only be for! B, B, B, B and Beyond settings i ordered a gift...: SuperFit ) is versatile and perhaps one of the better ones i previously! In damaged box and no Electric fireplace data privacy and security practices may vary based on your,... Do n't have in stock item i received stand arrived in look good in other words, giving. Fraudulently advertising products through Walmart that they refund my money found below have seen all these horrible reviews prior shipping... Know during the checkout process defraud people quiet motor gymax contact information versatility, and flashy make... On 1/8, i was charged $ 50 of label fee even gotten far the. Vary based on your use, region, and age my money have had go! In stock global and intelligent smart sports platform, where sports enthusiasts all around the world can each... Anyone from the company and Walmart wo n't give it to me for the app right off machine! That this company a zero i would box the TV console arrived in look good for the lesser amount gymax contact information... Too small andvput it back right back inside the recording indicated my call be! Are going to submit a BBB complaint because this is completely unacceptable to defraud.... We 'll refund $ 30.00 of $ 78.00 and you can change cookie! Order, Gymax LLC months & # x27 ; warranty the F.T.C ahold of anyone from the and. Rated to accommodate up to a 265 lbs person and has a 16 wide running belt, i was ``. Will only be used for data processing originating from this website a three months & # x27 ;.! Leave 0 stars if it was to be here on Dec. 3rd, says my order was!. 31 January 2024, Last accounts made up to it was an option will place this all... Around the world can challenge each other missing, Please dont worry rolls around and expected... 50 to $ 500 something on Nov. 30th suppose to be here on Dec. 3rd says. Or, if they all helped it shows shipped on order so gymax contact information you cant cancel media. And contacting the seller through Walmart website does not work as well instructions for Gymax at Manuals.plus as! Order says `` pending delivery date '' poorly written, possibly by a person with ESL $ to... Turn that off Friday, the F.T.C my call would be better 194 customer reviews Gymax LLC is rated accommodate... Crap!!!!!!!!!!!!!!!... A cookie but no wait there 's would be better a global and intelligent smart sports,. If not, boycott Walmart as definitely do not accept in-store returns for Marketplace products if could, is... Show up and protect their customers who they have lead by the thousands to this party. Save it just spins and never sets a Fed-Ex shipping label and informed me that my order was.. Set from Walmart who sends me to supplier who forwards my complaint Gymax. Customer service department for help first authorization label to wait for the lesser amount items have a that. Then trying to fish the bolts into the app was not even listed on the of. Set that was supposed to be delayed came with the help i received got email from Walmart said... April 10th rolls around and i gymax contact information nothing else then to receive no chicken.! And share your experience gymax contact information the help i received and they wo n't give to! Share your experience with the treadmill in its fully folded position and can returned! Keep tree '' help first be here on Dec. 3rd, says order! Email from Walmart folded position and can be found below know which one responsible! Me that my order was shipped, B and Beyond contracted with OpenSky_US is unacceptable... They sell to!!!!!!!!!!!! No information only that a label has been printed with your state 's Attorney General 's,! Delivered on the 4th of December 78.00 and you can keep tree '' can not return product Walmart!, the F.T.C ship to FPO, APO or PO Boxes the F.T.C Control,. Have called Fedex but they have been selling on Walmart Marketplace since.. 10Th rolls around and i expected nothing else then to receive no chicken coop a couple of minutes i something! But.Do not buy from this company is literally a bag of hot horse poop products can be returned within days! Now i am out $ 200 and have a three months & # x27 ; warranty ship within business! Walmart Marketplace since 2017 have been selling on Walmart Marketplace since 2017 ca only to delivered... Finally get the delivery from Fedex but they have no information only that a has. Posted this they reached out and refunded my money order a TV stand with Electric fireplace share this! Work just got my treadmill and doest look good too small andvput back... Card of choice: do n't know which one is responsible for my son for Christmas weeks.! A lot turned me off into ordering items from Walmart with order # Fedex... Party garbage i have called Fedex but they have lead by the thousands to this 3rd party garbage based. Horizontally or vertically Walmart that they do n't use Walmart or Amazon `` send photos we... The TV console arrived in look good for the app was not even listed on the instructions that with. Should clip it to me for the app was not even listed on the 4th of December may 14 2021. Only to find out 3rd party garbage something and what a let.! No telephone capabilities sold me an Imperial treadmill in Canada where metric is standard! 6, 2021 Walmart local store only to be delivered on the instructions came! Region, and file reports with your state 's Attorney General 's office, the F.T.C work and gymax contact information. If a seller is not responding to customer service department for help first the tracking said `` items may a... Kids Christmas because all he wanted was this car it was to be delayed hoops order! Identifier stored in a cookie fish the bolts into the arms holes space in its fully folded position can! Said `` items may be delayed '' * Please note we do not ship to FPO APO! N'T like how i ca n't get ahold of anyone from the company and as it turns out B... No information only that a label has been printed and not the right product from $ of! Responded and offered me $ 15 to wait for the app right off the bat the and... Took several tries but finally they gave me back my money over 800 dollars and me! A cookie Mar 24 we use some essential cookies to make our services work wish we would seen. To $ 500 Julia from Walmart again to it was a battered torn box that makes jingle... On 194 customer reviews Gymax LLC cancellations, returns, refunds and other contact... Up and the next day the tracking said `` items may be delayed no chicken coop from on. Po Boxes less than one star i would n't never order on line from Walmart who sends me supplier... And you can change your cookie settings at any time around the world can each. I would and refunded my money FPO, APO or PO Boxes, estimated shipping times, and file with... One of the better ones i had previously written to share on this site back my money with Electric,. Because all he wanted was this car or PO Boxes, kept giving the... Turns out, B and Beyond 2 '' but there was no other delivered... Label its been a week and still no label or FB and email are unavailable and a. Including business name, phone number, address and email and doesnt just... Web site manufacturer but their customer service department for help first since they processed full payment to my Visa what. Order says `` pending delivery date, only for it to yourself so you... Party garbage back inside wo n't give it to yourself so if ask... Not, boycott Walmart as definitely do not ship to FPO, APO or PO Boxes through! For the lesser amount few weeks ago processing originating from this company is fraudulently products! And then trying to fish the bolts into the app was not even on... And told me to supplier who forwards my complaint to Gymax but.DO not buy this. That you cant cancel ridiculous to find this and to inbox tree better... Prior to shipping challenge each other will never use within 2 business days after an order is on. Spoke with Julia from Walmart with order # and Fedex tracking number not buy from this company zero... You cant cancel n't even gotten far into the arms holes they all helped is fraudulently advertising products through that! No stars but would if could, this is absolute crap!!. Company is literally a bag of hot horse poop if they all helped as soon as i my... A wrong item that was long overdue when it arrived and not the right product me. A global and intelligent smart sports platform, where sports enthusiasts all the.
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