There is no doubt that Covid-19 has significantly impacted every aspect of our lives and our home is more important than ever. Try to continue to pay your rent if you can or, if you can’t, contact your landlord to try and agree a repayment arrangement. Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. If you are of working age you might be able to apply for universal credit (UC). You should report repairs by phone, email or online. It is important that you continue to pay your rent if possible. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Coronavirus (COVID-19) - Guidance for the housing, homelessness and support sector We are in daily contact with the Welsh Government's housing and social care teams, working with them to consider and respond to the risks and concerns affecting the homelessness, housing and support sector. This could be in the same building. Lenders can start court proceedings to repossess mortgaged properties during the pandemic but, even if a possession order is made against you, lenders should not repossess your home until after the 31 January 2021. Find out more about the self-isolation payment here. If you are getting universal credit or housing benefit you might be able to apply for a discretionary housing payment to help with your housing costs. Your local council will still be able to help you. This means that even if your landlord has obtained a possession order from the court, bailiffs will not currently be able to evict you from your home. If you share your accommodation with others, for example, you rent a shared house, are staying in a hostel, or are sofa-surfing, you must tell those you live with if you: Try to avoid visiting shared spaces such as kitchens, bathrooms and sitting areas as much as possible. Read more . You currently do not have to go to the Jobcentre or any medical assessments in relation to your claim. You might qualify for benefits or financial help if: Universal credit You can usually get a universal credit advance within a few days if you can’t wait 5 weeks for your first payment. Find out more about the scheme here and to make an application, click here. Your landlord can only start court action once your notice period ends. If you are sofa surfing it might be hard for you to keep to the rules about social distancing and staying indoors. With unlawful evictions on the rise in Wales since the Covid-19 pandemic hit, this course seeks to provide you with information and practical guidance on recognising unlawful evictions and harassment and how these issues can be dealt with by tenants in the private rented sector. Use our Support Near You tool to find services and organisations who can help you now. Young people in Wales have had to make big changes to their lives because of coronavirus. Call the Live Fear Free helpline on 0808 80 10 800 (free and confidential) or visit Welsh Women’s Aid advice page on Safety and Self-Care Advice for Survivors in Isolation. Covid-19 has demonstrated the importance of a good home. You might be able to come to an agreement or negotiate a reduction in your rent. Advice and assistance continues to be available through our Freephone Shelter Cymru Live service on 08000 495 495 open 9.30am - 4.00pm … You will still be responsible for paying your rent if you don’t. For more support with money, have a look at the Money Advice Service coronavirus support page. Things you will need for this course: A quiet space; A pen and paper for making notes; Speakers or earphones to hear the presentation; Accompanying notes ; What we will cover: Coronavirus Act 2020; Worried about paying your rent? Unlawful eviction and harassment can have serious negative consequences for families and individuals. CORONAVIRUS UPDATE Emergency laws have been introduced in Wales to protect tenants from eviction for a temporary period. If you are a university student and struggling with money, contact your NUS Students Union and ask about applying to the university hardship fund. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. Find out more about leaving a tenancy early here. COVID-19 guide for parents What you need to … If you have any information to add to this map, please e-mail: cymorthcymunedol@gwynedd.llyw.cymru . Contact your landlord as soon as you can and explain your situation. Homes for all Cymru make the case for good homes to be central to the national recovery plan. There groups can help in a many different ways including help with shopping, meals on wheels, delivering medicines or just a friendly telephone conversation. You still need to pay your rent if you can, otherwise you could be evicted. You might be able to get help or an exemption from paying your council tax. Further guidance for tenants and landlords is available on the Gas Safe Register website. The Senedd Research coronavirus page has lots of help and information for people living in Wales, including information on health and social care and education. Make sure any agreement you make is put in writing (a text or email is fine). To find out more about applying for benefits during the coronavirus pandemic click here. India reported nearly 55,000 new coronavirus cases on Sunday and Japan recorded more than 1,500 for a second day, while Florida was braced for a tropical storm that threatened to hamper efforts to combat the disease. In the notice they must give information to the court about the impact coronavirus has had on you and your family. If you are worried about getting in to debt during this time Shelter Cymru provides free, independent, confidential, specialist debt advice across Wales. Even though you have a roof over your head you are still classed as homeless and your local council should be able to help you. If you are worried about your gas or electricity bills, contact your supplier as soon as you can. This is called a ‘Reactivation Notice’. If your landlord tries to evict you or is harassing you or your family, get advice urgently. If you are unable to talk, hold the line until you hear the message “you are through to the police”. The Welsh Government said it would keep its own six-month notice period, due to expire in September, "under review". If you are worried about getting in to debt during this time Shelter Cymru provides free, independent, confidential, specialist debt advice across Wales. What if I received a notice from my landlord before the 29 September 2020? Contact the housing department at your local council as soon as you can and ask to make a, If you are not sure which council you fall under, you can. You can find out more about illegal evictions here. Financial assistance – what is … Visit our dedicated page Coronavirus : advice for young people. Financial assistance – what is available out there? At Shelter Cymru we share the disappointment of our sister organisation about the UK Government’s over-hyped measures to prevent evictions during the coronavirus outbreak. You might qualify for benefits or financial help if: you lose your job; you can’t work because you’re sick or self isolating; your pay goes down because of the COVID-19 outbreak. For example if you’re facing eviction for antisocial behaviour. your pay goes down because of the COVID-19 outbreak. Covid-19 and Housing – where are we now? Click on the topics below to help work out what it means for you. I don't feel safe in my home, what help can I get? You will be contacted by the court if this happens and you will be told if there is to be a court hearing. Shelter Cymru is Wales’ people and homes charity. If you feel it is not safe to stay at home but you have nowhere to go, get help from your local council’s homelessness department. A map of where help is avaiable. The Discretionary Assistance Fund provides urgent grants to people in Wales as a last resort. Check what you can claim here. You can call the Samaritans for free on 116 123, their lines are always open and you can talk to them about anything. If you are not getting benefits you might be able to claim universal credit which can include help towards paying your rent. See the current Welsh Government advice and FAQs. See Citizens Advice for more information on: If you are vulnerable, homeless or need emergency help phone your local Jobcentre Plus. You could offer to show the property to new tenants through a virtual viewing on your phone. If you are worried about someone that you have seen sleeping rough during the pandemic, you can use the Streetlink website to send an alert and Streetlink will help to link that person up with local support. Link. Make sure you tell your landlord about the affect that coronavirus has had on you and your family. Some landlords can apply for a break in mortgage payments if their tenants are struggling to pay rent due to coronavirus, but this won’t always be possible. Last updated: 22 December 2020. Claims for UC are made online. This website uses cookies to provide you with the best browsing experience. Landlords have the same responsibilities for repairs during the coronavirus pandemic. Tell your landlord or agent if you are self-isolating or have symptoms of coronavirus. From 29 September 2020, most tenants in Wales are entitled to 6 months’ notice before their landlord can start court action to evict them. If staying at home puts you at risk of abuse from someone else in the household, there is help available. They might not be able to get the problem fixed during the usual timescales but shouldn’t delay repairs unreasonably. Coronavirus housing … Shelter Cymru yw’r elusen yng Nghymru ar gyfer pobl a chartrefi. If you have received a notice you should stay in your home. Safety when … 63 were here. Negotiating a reduction in your rent because of coronavirus - Shelter Cymru If you are having problems paying your rent because of coronavirus, you must tell your landlord as soon as you can. Most claims for universal credit are made online. It should not be regarded or relied upon as a complete or authoritative statement of the law. To keep our advice team safe, our advisers are now working from home. If you want to leave your tenancy early because of coronavirus (for example, you are a student and have had to return home to be with your family), you must make sure you end your tenancy correctly. This means that every time you visit this website you will need to enable or disable cookies again. Text HOME to 70480* to give £10 or click here to make a single or regular donation. From physical and mental health, to the ability to work and learn from home, the pandemic has exposed far reaching inequalities and a lack of investment in homes. 17 April: … If, after an online viewing, you remain interested in a property it is usually a good idea to visit the property in person before you sign a contract. It should not be regarded or relied upon as a complete or authoritative statement of the law. If your situation has changed because of the pandemic you may now qualify for some help paying your council tax. If you are struggling to pay your rent there might be some financial help available. You usually have to wait 5 weeks before your first payment but you might be able to get a UC advance within a few days if you are unable to wait. It is likely to be an illegal eviction if your landlord: Most tenants are currently entitled to 6 months’ notice before their landlord can apply for a court order. Your landlord can still try and increase your rent during the coronavirus outbreak but they must use the right procedure to do so. If you are not feeling safe at home, you must get help. Read our advice on how to deal with mortgage arrears. If your income has dropped and you are worried about paying your mortgage, speak to your lender as soon as possible. We have set out below some sample wording you could use to send to your landlord or agent in a letter, email or text. Depending on your situation the council might be able to stop you becoming homeless or, if necessary, find somewhere for you to stay and keep safe. Press alt + / to open this menu. 63 were here. For tips on what other steps you can take to keep safe, click here. Check back regularly for updates. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. If you rent a room in a shared house or house in multiple occupation (HMO), your landlord or agent can arrange viewings of empty rooms but must follow the Welsh Government guidance. an agreement for someone else to top up your pre-payment meter. See Public Health Wales for up to date health advice. Home / Course / Covid-19 and Housing – where are we now? You can move home but you must try to do as much of the process online as possible and follow current Welsh Government guidance. See our pages on harassment and illegal eviction and contact your local council, Rent Smart Wales or the police. If you are having problems with your rent, contact your landlord as soon as you can. Emergency laws have been introduced in Wales to protect tenants from eviction for a temporary period. Our statement on coronavirus - Shelter Cymru Our statement on coronavirus 16/03/2019 We know a lot of tenants are worried about how they will be able to pay their rent during the coronavirus pandemic. Jun 2020. Can I stop prospective new tenants viewing my home? If you are struggling to pay, get in touch with your landlord as soon as you can and look at our advice to find out what help you can get sorting out your money. Eviction during the coronavirus pandemic. The Welsh Government currently expects councils to do all that they can to help you if you are at risk of sleeping rough, for example because you are: If you are in this situation and the council says it cannot help you get advice straight away. To find out when there is an adviser in your area, visit advice near you and find your local area. The loan will be paid direct to your landlord and will have to be paid back within 5 years. Take a look at our step-by-step guide to making a homelessness application. You might be able to come to an agreement or negotiate a reduction in your rent. Since the national lockdown in March 2020 there have been regular changes in the housing world in adjusting to the “new normal.” This course aims to equip you with an update to housing and homelessness following in recent months and what the changes mean on a day to day practical … If you do not have anywhere to live you should contact your local council or your support worker as soon as you can. Your landlord may be sympathetic to your request to leave if they understand your reasons. Court proceedings for eviction were suspended for a period but have now started up again. Follow @DWP on Twitter for up to date information. Shelter Cymru is Wales’ people and homes charity. So if your organisation has people working from home or in settings where social distancing is necessary, this could be an opportunity to invest in their skills and knowledge. Think carefully before you apply and use the Money Advice Service payment holiday calculator and guide to help you decide if a payment holiday is right for you. you can’t work because you’re sick or self isolating. You or a trusted adult should call 999 and ask for an ambulance, even during the coronavirus outbreak. For up to date Welsh Government guidance on self-isolating in shared accommodation, click here. You should then press 55 – your call will be transferred to the local police as an emergency. They might be understanding and agree to late payments or to reducing your rent for a period. Many local councils in Wales are working to provide accommodation and support during the coronavirus pandemic to people who are sleeping rough. Does your landlord want you to leave because of coronavirus? If you need to collect your belongings from a tenancy that you have already moved out of, take a look at this Welsh Government guidance first. Email or Phone: Password: Forgot account? These steps still apply during the coronavirus pandemic. Mortgage lenders are allowing borrowers to apply for a ‘payment holiday’ of up to 6 months during the pandemic. You can only end a fixed term tenancy early if your tenancy agreement has a break clause or you negotiate an early end to the agreement with your landlord. Sections of this page. Read about access to your rented home for repairs here. The Lib Dems, Plaid Cymru and Scottish Greens have all called off their spring conferences in response to COVID-19. If you are in immediate danger, call 999. It is okay to feel frightened and worried. This includes where : You can find more information about the help you can get paying your council tax here. Check if you have insurance that will cover your mortgage payments instead. Use the entitledto benefits calculator to see what you can claim. It does not matter if your landlord wants to evict you because of coronavirus – they must still follow the same steps. The current law in Wales is that you should stay at home, work from home if you can and self-isolate if you or anyone in your household has symptoms of coronavirus. You are not wasting anyone's time. Emergency laws mean that, in most cases, you are entitled to 6 months notice before your landlord can apply to court to evict you. COVID-19 has pushed many people to the brink of homelessness. Find out more here. Article. If possible, ask for a suitable alternative self-contained space until you are fully recovered. If your private landlord gives you a notice which is less than the periods above, you should speak to an adviser. Contact your landlord as soon as you can and explain your situation. Any move should be delayed. Coronavirus - Shelter Cymru Many people are worried about coronavirus and how it could affect their housing. The police raided the shelter because the commission had received a complaint from a resident of the home, a press released issued by Ms Maliwal's office said. This website uses cookies so that we can provide you with the best user experience possible. We welcome any additional steps by the Welsh Government to reduce the risk of private tenants becoming homeless. Click here for more details. Help with paying your council tax and other bills, © Copyright - www.sheltercymru.org.uk 2017. © Copyright - www.sheltercymru.org.uk 2017, Safety and Self-Care Advice for Survivors in Isolation, are in rent arrears because of coronavirus, not already receiving housing benefit or universal credit housing costs, a temporary break in your bills or debt arrangements. If you are in immediate danger, call the police on 999. Please give £10 today and help us to continue to support as many people as we can during this difficult time. Click here for more details about how to apply. If you want to leave your tenancy early because of coronavirus, you must make sure you end your tenancy correctly. you can’t work because you’re sick or self isolating, everyone in your home is a full time university or college student, everyone in your home is under the age of 18, or. If staying at home puts you or your family at risk of abuse from someone else in the household, you should get help. If you are struggling to pay, see our advice above. For example, if you have had to move urgently because you or a family member was sick or needed support. Find out more about what help you may be able to get. The council should help you make a homelessness application and, if you are sleeping rough, or at risk of finding yourself on the street, they should give you emergency accommodation. For more information on eviction if you have a mortgage, see our pages on mortgage repossession. If you cannot safely talk out loud or make noise you can use The Silent Solution system. Some universities have set up crowdfunding pages to raise money for students who need financial help during the pandemic. 0808 801 0711 (youthline) 0808 801 0811 (studentline) beateatingdisorders.co.uk Under 18s helpline, webchat and online support groups for people with eating problems, such as anorexia and bulimia. You will still be responsible for paying your rent whilst your tenancy is continuing, even if you are not living there. UC can include a claim for help with your housing costs, including rent payments. Viewings should not happen in those circumstances. Click here to see if you can. Your benefit will usually increase if you report an income drop promptly. Worried about paying your mortgage? If the council say that they cannot see you face-to-face they should still be able to take an application from you over the phone. Wales is facing a housing emergency, says Shelter Cymru. Check and save your message before you send it. Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. 23 May: Welsh Government works with Shelter Cymru to develop digital campaign on Housing Advice during COVID-19 to assist those seeking advice related to different housing issues. Find out more about leaving a tenancy early here. You could get support including: For more advice and help about paying energy and water bills have a look at the National Energy Action (NEA) Warm and Safe Homes scheme. You should still pay your rent while you are waiting to be contacted by the court. Food banks provide food parcels to people in need. They might be sympathetic and agree to late rent or a rent reduction for a temporary period. Many lenders have also announced extra help for borrowers including : Click here to find out what support your lender is giving. Yes. Contact the Trussell Trust to find your nearest food bank and then contact them to see what they offer in your area. Applications are currently being treated more flexibly until the 31 March 2021. This could include : If you rent your home from a private landlord and : you might be able to apply for a Tenancy Saver Loan. We have a dedicated coronavirus housing advice page for help with paying bills and... Jump to. Universal credit can include a claim for help with your housing costs, including rent payments. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

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