Planning ahead with a voucher system will streamline the processes currently in place for allocating people to MIQ, while helping provide a better experience for travellers at their facility. So far more than 96,000 people have successfully been through MIQ. We now ask those travelling here to do their part by using MIAS to book a voucher and secure their place in a managed isolation facility. The Government is investigating after 1 NEWS revealed automated computer programmes are booking Covid-19 managed isolation vouchers for returning Kiwis. The voucher system began on October 5, with a month-long grace period before becoming mandatory on November 3. “Over the past six months, there has been more than 65,000 people flying into the country and completing their managed isolation. Spaces in managed isolation are currently extremely limited due to high demand. The complex nature of international travel during this global pandemic is seeing widespread disruption to flight schedules, affecting travel plans for those with vouchers for managed isolation facilities. New Zealanders made considerable sacrifices during the nation’s response to the COVID-19 pandemic to get to where we are today. The MIAS system has been designed to be dynamic to allow for spikes in demand. Rooms in managed isolation have been sitting empty because New Zealanders desperate to return home have been booking more allocation vouchers than they need. Everyone arriving in New Zealand is now required to present a voucher to airlines in order to board their flight, or have a special exemption from using the system. Managed isolation and quarantine Any traveller to New Zealand will be tested for COVID-19, and will have to mandatorily undergo a 14-day managed quarantine or isolation. A Managed Isolation and Quarantine (MIQ) spokesperson said the largest number of rooms allocated since the start of December was 4508 on 3 December. 29 Dec. UK. Around day 24/contact of a case. The country's managed isolation facilities are now fully booked until after Christmas, meaning people who have booked flights without a voucher might be left high and dry. In another email, head of managed isolation Joe Stockman said thousands of people with existing bookings secured vouchers in the first hours after the system went live. Starting 3 November, all travellers to New Zealand will be required to present a Managed Isolation Allocation voucher before being allowed to board their flight. Rooms in managed isolation have been sitting empty because some desperate returnees have been able to book more allocation vouchers than they need. An Emergency Allocation process exists for limited situations which require urgent travel to New Zealand within the next 7 days. A Managed Isolation and Quarantine spokesperson told Newshub it was "each individual’s responsibility to make sure they hold a voucher for MIQ, as they are legally required to do". Katie Todd has the story. People should visit the website to check availability and secure their place in managed isolation, before booking flights. On 30 December, 4196 rooms were occupied, when 11 days earlier vouchers for 4639 rooms had been issued. The daily snapshot below shows room occupancy rates in our facilities, MIAS voucher allocations and availability as well as the number of returnees who have been through the facilities. The vouchers would be released daily into the booking system, on a first in first served basis, and were available now. Are you in a managed isolation or quarantine facility and have a question or concern? Managed isolation/quarantine location. https://www.miq.govt.nz/about/news/update-on-managed-isolation-voucher-availability/ Learn more about pre-departure testing. To secure their managed isolation voucher, people enter their flight number. Managed Isolation Allocation System (MIAS) website(external link). The Government is extending pre-departure testing to all travellers to New Zealand, except those from Australia, Antarctica and most Pacific Islands. © Ministry of Business, Innovation and Employment, Update on Managed Isolation voucher availability. Sign up to receive news updates If you need language assistance, your Facility Manager or Wellbeing Coordinator can arrange an interpreter for you. However, Hipkins told Newshub the voucher system for New Zealand’s managed isolation hotels already acts as an effective cap on overseas arrivals. So she applied for a voucher through the managed isolation allocation system, an online portal for everyone travelling to New Zealand to secure a spot in hotel isolation… On the allocation website returnees are directed to select their preferred dates for managed isolation, which are held for 48 hours while they … Important things to know ȓ Those who had already purchased flights prior to the Managed Isolation Allocation System going live are also encouraged to get a Managed Isolation Allocation Voucher if their flight to New Zealand arrives during the grace period, from 8am, 5 October to 11.59pm, 2 November 2020. Please note: This content will change over time and can go out of date. If a flight is cancelled for example, if people do not cancel their vouchers we are unable to allocate their space in managed isolation to someone else – so it goes to waste. Since 5 October when MIAS began operating, 36,537 passengers have secured an allocation to a Managed Isolation Facility. That spike has now receded and with a week’s worth of data we’ve been able to make about 100 rooms a day available again from 13-23 December. You might be interested in: Allocation System Pre-departure testing Charges for isolation MIQ daily data News. To secure their managed isolation voucher, people have to enter their flight number. 26 Dec. South Africa. We want Kiwis to be able to get home for the holiday period so if there are people with vouchers they won’t be using we ask them to please go onto the MIAS website and cancel their booking as soon as possible so that someone else can get home. Flying around the world right now is not simple or easy so we anticipate more vouchers will come online from time-to-time so people should check in regularly to see if space has opened up on their preferred dates. "This was heavily advertised, and we're confident that the rules were clear," Stockman said in the email. There are 32 managed isolation and quarantine (MIQ) facilities across the country, with capacity for 6261 people at a time. If you don’t have a voucher, do not go to the airport because you will not be allowed to board a plane to New Zealand without one. Spaces in them are "extremely limited" until March, the Ministry of Business, Innovation and Employment said last week. MIAS helps us manage the timing of people entering New Zealand so we can guarantee their place in a managed isolation facility, which is necessary to keep them and all New Zealanders safe. Managed isolation vouchers have become a hotter commodity than a Neil Diamond concert ticket in a rest home since the Covid-19 travel voucher … A: Once the traveller, couple or family group has completed their registration on the system, they will be issued a voucher that confirms their allocation to a place in managed isolation. 'Extremely limited': MIQ expected to have no spare rooms over next two weeks, Rooms in MIQ sitting empty as returning Kiwis hoard vouchers out of 'desperation', Broods singer fails to get isolation voucher, band may have to cancel NZ shows, MIQ spaces available but separated families told rooms all booked for now, COVID-19 latest: China posts biggest daily increase since August, Ireland's hospitals now 'beyond strain', Alert level 4 lockdown likely needed if new coronavirus strains found in the community - expert, Copyright © 2021 MediaWorks TV - All Rights Reserved, By subscribing you agree to our Terms of Access and Privacy Policy, Spaces in them are "extremely limited" until March, resorted to using software to automatically search and book vouchers as they become available. Managed Isolation Allocation System – other languages, Exemption to join someone in managed isolation, Managed Isolation Allocation System (MIAS) website. United Arab Emirates. A spokesperson for MIQ said an extensive awareness campaign began in September, and airlines have also been telling passengers about the requirements. There have been numerous anecdotal reports on social media of overseas Kiwis spending hours refreshing the registration page, hoping to get lucky. The Ministry of Business, Innovation and Employment (MBIE) runs managed isolation … Learn about the online portal for securing a place in managed isolation. Auckland. For example, on a single day in December there were more than 300 vouchers returned to the system for this reason. Get your voucher . A shake-up to the managed isolation system and bringing in a voucher programme could help ease the burden of the Covid-19 pandemic on the Government, a think tank proposes. Please note: This content will change over time and can go out of date. Create a registration for an individual passenger or a family travelling together. 30th September 2020. Managed isolation is an important part of our border measures to keep COVID-19 out of New Zealand. This re-release will ensure these rooms don’t go to waste. Credits: Video - Newshub; Image - Getty. Another 100 rooms a day are being made available in managed isolation facilities between December 13 and 23, Managed Isolation and Quarantine head Air Commodore Darryn Webb said late this afternoon. It also includes the Ministry of Health testing data and any incident reports of key updates regarding Managed Isolation … Following a rapid spike in demand recently we needed to be sure that demand wouldn’t outstrip supply, so we set aside a number of spaces to guard against that. A number of vouchers are also becoming available when they are reserved but not confirmed within 48 hours. Here is the voucher system explained. Get your voucher by registering on the Managed Isolation Allocation System. To secure their managed isolation voucher, people enter their flight number. But Small said people have realised they do not actually need to be booked on that flight, for the voucher to be issued. The rate of positive cases is about double what it was in October. 24,377 vouchers have been provided, noting that 1 voucher can cover up to 12 people travelling as either a couple, family or travel party who wish to isolate together. Some have resorted to using software to automatically search and book vouchers as they become available. The key thing for people to understand is ‘no voucher – no fly’. All 32 border hotels are fully booked until late-February but the government isn't putting a limit on the number of spaces that returnees can lock in. Latest numbers. The above case has been in the Auckland quarantine facility since the contact case was detected. Note: The above case is within a travel bubble of a previously confirmed case reported on 31 Dec. A: Travellers who have the legal right to enter New Zealand must also have a pre-booked voucher for 14-days of managed isolation … Your voucher allocates you a place in a managed isolation facility. There are about 4500 rooms in hotels in Auckland, Hamilton, Rotorua, Wellington and Christchurch being used for MIQ. All passengers entering New Zealand from Monday, 5 October 2020 will be required to register their Managed Isolation requirements prior to departure and be in receipt of a Managed Isolation Allocation System (MIAS) voucher at check-in.. The New Zealand government has quietly unveiled the first details about its Managed Isolation Allocation System, an online portal that goes live on 5 October at 8am. You should first raise your concerns with the Facility Manager or Wellbeing coordinator at your facility. "Managed isolation and quarantine is aware of 24 travellers who have been turned away from their flights since MIAS became mandatory," a spokesperson told Newshub. Photo: Alexia Russell The government is not putting a limit on the number of spaces people can lock in, despite other New Zealanders saying they feel stranded and helpless overseas. The number of positive COVID-19 cases being picked up in MIQ has been increasing, a sign of just how quickly the virus is spreading overseas. Q: What is it? Since 5 October when MIAS began operating, 36,537 passengers have secured an allocation to a Managed Isolation Facility. "The voucher system or the ticketing system is the next part of that system, we haven't brought that into effect yet. 24,377 vouchers have been provided, noting that 1 voucher can cover up to 12 people travelling as either a couple, family or travel party who wish to isolate … Hundreds of … On the allocation website returnees are directed to select their preferred dates for managed isolation, which are held for 48 hours while they book matching flights. On the allocation website returnees are directed to select their preferred dates for managed isolation, which are held for 48 hours while they book matching flights. Couples should complete a … Airlines will not be permitted to board you if you do not have a voucher, unless you are exempt from using the Managed Isolation Allocation System. Some people are exempt, including those arriving from Antarctica, transiting through New Zealand and staying airside, Defence Force personnel, diplomats and people given special exemptions by the Director-General of Health or Minister of Health. Managed Isolation Allocation System. Two months after bookings for managed isolation (MIQ) became mandatory, 24 people have been turned away from flights. Managed Isolation Requirement for Entering New Zealand. Since November 3, travellers heading to New Zealand have been required to present a voucher - formally known as the Managed Isolation Allocation System (MIAS) - … Enter passenger details of the individual or everyone in the group travelling together. Since November 3, travellers heading to New Zealand have been required to present a voucher - formally known as the Managed Isolation Allocation System (MIAS) - for an MIQ facility before checking in. Related video: Judith Collins calls for vaccine roll-out 'now', or consider closing the borders. The voucher holds your managed isolation reservation for 48 hours while you go look for flights, so we advise that you have a good idea of flight availability and prices before getting your voucher. On 3 November using the online Managed Isolation Allocation System (MIAS) to secure a place in managed isolation before coming to New Zealand became compulsory. The vouchers for these rooms will be released daily into the MIAS system on a ‘first in, first served’ basis and are available now. As people’s plans change, they find their vouchers are no longer required so we’re starting to see a limited number of vouchers becoming available again because of travellers plans being impacted. There is a four-step process to get your Managed Isolation Allocation Voucher: 1. To secure their managed isolation voucher, people enter their flight number. What we're talking about is a Ministry of Transport-applied rule to the CAA Act where they can advise airlines to place a condition on their air services agreement. One week into the Managed Isolation Allocation System (MIAS) becoming compulsory, experience with the new system and changes in travellers' plans have enabled additional space to be made available in New Zealand’s Managed Isolation facilities. We 're confident that the rules were clear, '' Stockman said in the.. 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